EL
Eillen Leduc
Sep 19, 2026
I rarely leave negative reviews unless I genuinely feel a business deserves one, but after giving this location chance after chance, I think it’s time.
My husband and I have ordered from the Langdon McDonald’s multiple times since they opened, and almost every single experience has been a mess. Our orders are consistently wrong or incomplete. We’ve had missing fries, missing burgers, missing cutlery and condiments, completely different items than what we ordered, and wraps put together so poorly that everything falls out as soon as you open them.
We’ve also repeatedly asked for receipts and not received them. On one occasion, we used a coupon that was supposed to make the order cheaper, only to somehow be charged twice, completely defeating the purpose of using the coupon in the first place.
Today was the last straw for us. My husband ordered the new bagel sandwich and it was completely flat and not even made correctly. I ordered a bacon and egg sandwich and was given sausage instead. At this point, it’s honestly become ridiculous how often something is wrong with our order.
What makes it even more frustrating is the attitude or defensiveness we sometimes receive when we ask staff to double-check or correct something. We wouldn’t feel the need to check every bag or be so particular if our orders hadn’t been wrong so consistently from the beginning.
I gave this location the benefit of the doubt for a long time because it was new and I understood there would be growing pains. But at this point, these are no longer “new restaurant” mistakes. When the same problems keep happening over and over, something clearly needs to change, whether that’s better training, stronger management, or better organization.
We keep coming back because this is our local McDonald’s and we genuinely wanted to give them chances to improve, but the experience has become incredibly frustrating and disappointing.
At this point, Langdon might honestly be better off with an A&W.