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McDonald's

2.7
(1,352 reviews)

Business Details

(825) 222-8475
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
293097 Crossiron Lane, ROCKY VIEW COUNTY, AB
T4A 0V1, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on 293097 Crossiron Lane in ROCKY VIEW COUNTY, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

2.7
1,352 reviews
5 stars
341
4 stars
183
3 stars
119
2 stars
98
1 star
611
  • JM
    Joey Mitchell
    Aug 22, 2026
    1.0
    This makes the third time this store has screwed up our order. the first time was they missed a sandwich. The second time was they missed the milk. This time they gave us orange colored water for the orange juice. that was almost a dollar. Not even flavor orange just orange color. this will be the last time we go to this store! It is a shame that McDonald's has gone downhill so bad and if the owner and the manager of this store is not ashamed of the way they provide their service and their quality of their food well shame on them.
  • TS
    Tamara Snukuts
    Aug 20, 2026
    1.0
    Managers are very rude at this location. A male and female manager are not what customer service should be like here in Canada and very disappointed in the way the handled a simple situation and turned it into a mess. For no reason I was hung up on asking for clarification on how to be refunded. They originally messed up the order as they are rushing us through the drive thru, then park us and forget proper items and icecreams we paid for. After what would be a simple convo about getting refunded they say its your job to remember getting all your food. This is second McDonald's in a month with the worst service ever and it's not the same anymore, we will not be going there for anything going forward.
  • VV
    Ve
    Aug 18, 2026
    1.0
    I received horrible service today from apparently the manager named mar(c/k)o if that’s even her real name. I ordered a simple sprite berry bliss and asked for no ice and the man on the speaker said okay with the order, he didn’t say no or we can’t do that, he simply said okay and I moved on.There isn’t an option for no ice so everytime I go they just put the ask me/stop declaring that’s there’s something different about the order. I paid and when I went to receive my drink and food there was ice in it. I told the “manager” marko that I asked for no ice, she proceeds to ask someone else if I ordered no ice, not sure what response was but she tells me they can’t do no ice. I told her okay well when I paid and ordered it no one told me I couldn’t do that, it was accepted that I wouldn’t get any ice. She proceeds to argue with me back and forth continuously about her not being able to do that instead of just giving me my drink without ice as if it’s the end of the world. I’m aware I don’t get extra fill of drink which is what I’ve been told from this same location from other managers but jeez that women can argue. I’ve worked at McDonald’s before for 2 years and this works for any other place. If there’s a restriction of some sort and that restriction is accepted at paying and ordering you have to continue with the order. ESPECIALLY IF ITS AS SMALL as asking for no ice.. not going to this location anymore and for future references as a team you all have to abide to a set of rules, if you can’t do no ice then stick to it rather than giving me no ice on different days?? It doesn’t make sense. No one gets paid enough to argue a simple issue of not wanting ice.
  • KK
    Kajal
    Aug 16, 2026
    1.0
    I had a really disappointing experience at this McDonald’s today. I ordered two teas. In one of the cups, the tea bag was torn open and there were tea leaves floating in the tea. The second cup was less than a quarter full, so I asked them to fill it up. Unfortunately, instead of adding more hot water to my tea they put coffee into my tea. That completely ruined the drink and was very frustrating. I understand that mistakes can happen, but this was poor attention to detail and customer service. I hope the staff can be more careful with orders and take customers’ concerns seriously.
  • CK
    Claude Kihuza
    Aug 2, 2026
    1.0
    I would like to file a complaint about your McDonald’s location regarding the service we received on Saturday, August 1, 2026, at around 9:00 PM. We waited 20–30 minutes for our order, and even after waiting that long, it was still incomplete. We were missing 3 meals, and we had to keep following up on our order. What made the experience even more frustrating was that there were 4–5 employees working, but the service was still extremely slow. It did not seem like orders were being managed efficiently. The food we did receive was also dry and did not meet the quality we normally expect from McDonald’s. In addition, several menu items and condiments were unavailable, including ketchup, ice cream, and Filet-O-Fish. While we were waiting, we also saw at least two other customers complaining about their orders, which shows that multiple customers were experiencing the same problems. Unfortunately, this is not the first time. This has happened repeatedly whenever we stop at this location during our long drives. We hope management will investigate these ongoing issues, improve the speed of service, ensure orders are complete, and maintain better food quality for customers.They never say sorry to us. The food is cold.The food quality was also disappointing. The lettuce was not properly shredded—it was served in large chunks, looked wilted, and had dark spots. This is not the quality I expect from McDonald’s, and it made the burger look poorly prepared. I’ve attached a photo as evidence. The fries were also disappointing. They were stale, soggy, and did not taste fresh. They were not cooked to the quality I expect from McDonald’s.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 293097 Crossiron Lane?

McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's provides delivery service 24/7 at this location.

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