Ross Street Ice Cream Company is Red Deer’s only 100% homemade, chef-crafted artisan ice cream parlour, located in the heart of downtown. Every scoop is made from scratch using premium local ingredients, small-batch techniques, and serious culinary creativity. We offer a rotating selection of over 25 unique flavours, including dairy-free, vegan, and dog-friendly options. New for this season, we’re introducing bingsu and shaved ice cream — ultra-light, allergy-friendly frozen treats with an unforgettable texture. Whether you’re craving classic cones, bold new flavours, or a frozen snack for your pup, we’ve got something for everyone. Come taste the difference real ice cream makes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.