New York Fries Park Place

Reviews

• JD

  Jon Davies

  1 day ago
  5.0
  Always get wonderful service here and they make sure to only give the best quality food and drinks at an excellent level of service and customer appreciation
• CW

  cassie wagler

  1 day ago
  5.0
  Every time I come to New York fries I'm greeted with nothing but kindness. They are very sweet and nail every order to perfection!
• SS

  shaelynn going (shae)

  May 7, 2026
  4.0
  Great poutine for Celiacs! Gluten free all the way and when I mentioned that hotdog buns should be kept away from the fryer for us celiacs they listened- and applied! I always feel safe eating here. Fries every once in a while seem old but other than that, absolutely no complaints.
• BO

  Bear “OSTBear”

  May 1, 2026
  5.0
  The New York Fries in the mall is great. As always these fries are just fantastic. Crispy on the outside, tender on the inside, and perfectly seasoned every time. Whether you're ordering them straight, or any of their really amazing loaded choices (Veggie is 10/10) I've never been disappointed with my order.
• AM

  Aytac Moran

  Apr 9, 2026
  1.0
  I don’t usually leave reviews, but after multiple visits to New York Fries I feel like I need to speak up about the cashier working on April 9th 2026. First, I want to say that the rest of the staff are incredibly kind and friendly, which is why this stands out even more. We have had great experiences with everyone else, but unfortunately this one employee has been consistently the opposite. This has been an ongoing issue with the same girl. Every time we come in, her attitude is rude, dismissive, and unwelcoming. She often gives us looks that make us feel uncomfortable, like we are bothering her just by ordering. It is not just us either. Our friends have had the same experience with her. One time their drinks were not even filled properly, and the same kind of attitude was there. At this point it clearly feels like a pattern, not just a one time bad day. What really crossed the line for me happened today. I am diabetic, so when I asked for Diet Pepsi, it is not just a preference, it is something important for my health. I stepped away for a moment, and my boyfriend saw her pour regular Pepsi first. The only reason she even corrected it was because he heard her coworker say it was supposed to be Diet Pepsi. If that had not been said, I likely would have been given the wrong drink without knowing. Instead of using a new cup, she dumped the drink out and refilled the same cup with Diet Pepsi. If my boyfriend had not told me what he saw, I would have ended up drinking it. That is honestly concerning and careless. Situations like that matter when it comes to someone’s health and safety. There was no apology or acknowledgment, and no effort to properly fix it. It just felt rushed and inconsiderate. Customer service is about respect, attention to detail, and making customers feel comfortable and safe. I really hope management addresses this because it has been a repeated experience, and it is disappointing considering how great the rest of the team is.

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