I go for a coffee mainly. But went for lunch. They no longer do refills. Pay 4 dollars for a pop and get nothing. Especially sitting in store. Understandable when your through drive thru. But sitting in. Just to top up. Rather go to church's or a&w for refills when your in-store. Never again
RM
Riddhi Modi
6 days ago
1.0
Terrible customer service and the staff is quite rude instead.
AA
Akemi
May 4, 2026
1.0
I usually don’t comments unless I have something good to say, but I need to address my horrible experience getting a food poisoning from $5 value meal at this McDonald on May 3 around 6:15pm. I’ve ordered a McDoubles with a Medium iced coffee. I had to stop once at a public bathroom and another one along the HWY to let it out the bad food poison. I felt like passing out on the HWY on the way home…
Called the McDonald to report. GM never called back to apologize or no words. All the staff should be all trained by the manual, so people don get sick. This is also the McDonald who served a nuke warm decaf coffee which I couldn’t drink in previous time.
Bad service and the staff needs to be trained properly, so don’t make anyone sick.
DS
Darren Stark
Apr 27, 2026
1.0
This location can’t seem to get orders correct. Manager doesn’t seem to care that their staff can’t manage orders correctly. Would highly recommend you check you orders for accuracy before leaving.
FB
Fiona Black
Apr 25, 2026
1.0
Don't go to this location if you want your food correct. I order burgers with no sauce on them and at least 50% of the time they come out with sauce on them. This time I actually wanted a refund and the onus was on me to drive back to the store, even though I was already long gone. There was no solution to handle this without me going back. A phone call to McDonald's corporate took care of it. They lack any attention to detail and customer service.
What are the operating hours of this McDonald's location in West Lethbridge?
This McDonald's is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's offer drive-through service?
Yes, there is a drive-through available 24/7 at this location.
Can I get delivery from this McDonald's?
Yes, delivery service is available 24/7 at this location.
Is in-store pickup an option at this McDonald's?
Yes, in-store pickup is offered alongside delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Which meals are served throughout the day at this McDonald's?
They serve breakfast, lunch, and dinner.
Does this McDonald's offer a children's menu and welcome families?
Yes, the location welcomes families and has a children's menu available.
Where is this McDonald's located?
It is located at 550 University Drive West, Lethbridge, AB, T1J 4T3, Canada.
Are there any nearby convenience stores close to this McDonald's?
Yes, Mac's Convenience Store and Circle K are nearby and handy for quick shopping before or after your meal.
Where can I find nearby ATMs when visiting this McDonald's?
You can find ATMs at The Exchange Network and the ATB Financial ATM close to this McDonald's location.
What are some dining options near this McDonald's in West Lethbridge?
Nearby options include Mojo's Pub and Grill for pub fare, Marble Slab Creamery for ice cream, Edo Japan for Japanese cuisine, and Mary Brown's Chicken for fast food chicken dishes.
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