KFC

Reviews

• DP

  Dianne Pearce

  Sep 11, 2026
  1.0
  Don't even know where to start to be honest. Placed an order using the app. Payment left my account. Went inside to pick up the order to find it never got processed and sent to the restaurant. Asked at the counter what could be done. First girl said nothing because they didn't get my order. I asked for a manager. Waited 10 minutes for the assistant manager ( who I watched standing just chatting with other staff). She came over, verified they never received my order. I asked what can be done I still want to order. I was told I had to order and pay once again. I told her I would but I wanted refunded what I originally paid. ( I even showed her my account showing the funds left my account. She told me " wait 2 days and I should see it didn't actually go out of my account " really???? Then why does my balance show it did? At this point...she walks away and leaves me standing there...only to go back to chatting with other staff. I had to call out that I was not done with my issue and would appreciate her coming back. Had to wait again as she was now at drive thru. She came back. I told her I wanted assurance that in 2 days if the charges were not reversed I could get a refund. She said yes, gave me her name and the managers name. 3 days later I called, spoke with her only to be told I have to prove it to her head office. Im sure you can understand how frustrated I'm starting to get. I sent an email with screen shots proving it all. Now I m angry, had to dig to find a number to call. Spoke to someone at head office, he stated he sees it all and Im correct but there's a technical glitch so he can't refund me. Said his it department is working on it. It's been nearly 2 weeks...I have heard NOTHING WHAT SO EVER FROM THE LOCATION, and all I keep getting from head office is they don't know what the delay is!!! The meals I ended up purchasing that night were not worth what I paid for 1 time CHICKEN HAD NO FLAVOR NEITHER DID THE GRAVY WHAT SO EVER AND THE FRIES WERE OLD AND COLD. And they seem to think Im going to just give up and pay for garbage twice...ABSOLUTELY NOT. NEVER, EVER, EVER HAVE I EXPERIENCED ANYTHING THIS HORRENDOUS!!!! UDATE: I FINALLY received my refund. Will I ever trust their app again...nope..Will I continue being a customer??? Mary Browns is also very good....hhhmm
• RM

  Ron miller

  Aug 18, 2026
  1.0
  48 bucks wasted on a bucket meal. Never again. No flavor, not any spices.
• AY

  Ashley Yates

  Aug 7, 2026
  1.0
  Ordered from this kfc yesterday August 6/2026 and when we got the food are burger buns were moldy! SO disgusting!
• TV

  Tyson Vosburgh

  Aug 2, 2026
  1.0
  Ordered two buckets of chicken. After waiting ten minutes, clerk comes out says we dont have the chicken needed for the buckets, only dark meat available. If you want the white meat have to wait additional 15 mins. Instead of dropping the chicken in the fryer, they deliberately waited hoping to unload the dark meat. When white meat was paid for. What a joke.
• AF

  Alberta First

  Jul 25, 2026
  4.0
  It’s a joint business with A&W