McDonald's

Reviews

• CC

  Chris Chickoski

  1 day ago
  1.0
  At some point I’m going to have to start blaming myself for continuing to go back to this location because the only thing consistent about them is the terrible service. From 20 min plus waits in the drive through, to the regularity of absent items from orders, it’s puzzling how many ways this location can continue to disappoint. Today for example, after waiting twenty minutes for my order, a staff member wordlessly tried to hand me a McFlurry through the window. After telling him that’s not what I was waiting for, I was treated to another five minute wait before he brought my bags, forgetting the Happy Meal. After asking for that (and another wait) I get home, and surprise, no straws. The customer experience is lacking, the food quality terrible (frozen breakfast burritos) and I’m frankly disappointed regularly by this location.
• JL

  John Leenheer

  5 days ago
  5.0
  McDonald’s — Fort Saskatchewan, Wilshire Blvd Fresh, tasty food, those fries I always love, and friendly service that gives this location a welcoming, stand out family-like feel. Love the seasonal specials! For a fuller picture — Really enjoyed the pistachio latte, chicken Caesar wrap and Quarter Pounder with Cheese meal at this Fort Saskatchewan location. Fresh, tasty, and really hit the spot. And those fries — always a favourite. The staff are friendly, attentive, and professional, creating a warm and welcoming atmosphere. I also appreciated the team’s attention to cleanliness and keeping the space comfortable. Great food and first-class customer service. I highly recommend this location.
• KP

  Ken Patriquin

  Oct 7, 2026
  1.0
  This location is the worst took 30 minutes to get my food after I was told it would be 3 minutes had to go back to work and didn't have time to eat my food never go to this location.......
• KI

  Kennedy's Ink

  Oct 3, 2026
  2.0
  Got 2 large craft sodas no monopoly tags and told these are the cups they are using now. Scammed out of 4 monopoly tokens definitely not ok they shouldn't be advertising drinks with the pieces if they are not providing them. Definitely false advertising....... disappointed for sure
• RS

  Ryan Shacklett

  Sep 23, 2026
  2.0
  This is more about McDonalds current implementation than people at the restaurant. They were fine. They were doing their best despite the poor design of McDonald’s implementation. The design of making all go thru kiosks and online alienates employees from customers. The wall hiding the back from front isolates staff and creates an implied us vs them. No one is up front to see any customer needs because everyone is in back. Simple thing like I forgot to order cream in my coffee took 10 minutes of standing at counter to get. The entire experience is so impersonal that I’m left feeling like a number per day for them and nothing more. The modern decor is nothing more than a skin to try and placate and dupe people into thinking it’s a great place. This design and last number experiences like this with various McDonalds has left me with no desire to return. I’d much rather give other local places a try, and pay more to ones where you can tell their management wants you to feel welcome, wants to engage you and not leaving you with the feeling they are making every business choice to save dollars, and pay staff less. Whats next? Ads at kiosks to further line their pockets? Oh wait, it is! Just saw the article. Just when I thought you couldn’t insult us more, you managed to find a way. Wake up McDonalds and get your head out of returns for the investors and make a product people -want- to goto, or you’ll continue to see your business die on the vine while competitors continue to steal your share.