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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.3
(2,378 reviews)

Business Details

2203 99 St NW, Edmonton, AB
T6N 1J7, Canada
(780) 988-2233

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario and Atlantic shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Edmonton, AB is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
2203 99 St NW, Edmonton, AB
T6N 1J7, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

3 menus · 353 items

Explore offerings from Swiss Chalet on 2203 99 St NW in Edmonton, with popular thanksgiving feast - limited time!, daily deals, starters, and rotisserie chicken available at this location.

Dining Room

110 items
View full menu

Takeout

122 items
View full menu

Delivery

121 items
View full menu

Reviews

4.3
2,378 reviews
5 stars
1,597
4 stars
382
3 stars
137
2 stars
65
1 star
197
  • JC
    John Fredcene Dela Cruz
    6 days ago
    5.0
    We had a great experience! Our server, Keng, was very friendly, attentive, and welcoming. She made sure we had everything we needed and provided excellent service throughout our meal. Thank you, Keng, for making our dining experience even better. Highly recommended! ⭐⭐⭐⭐⭐
  • MR
    Melanie Reisman
    Sep 25, 2026
    1.0
    We decided to stop here for dinner on our way to the ice district. The food was standard Swiss Chalet quality but the bathrooms are a biohazard. The first stall I walked into had s**t smeared all over the toilet seat. The floors were disgusting and you honestly feel like taking a shower by simply being in the room.
  • EK
    Elizabeth Kerr
    Sep 23, 2026
    5.0
    I LOVE THIS PLACE!!!!!!! They house cut their fries.......that means I can have them. Frozen fries are wheat flour dredged making them inedible for persons with gluten intolerance. The service is second to none. My mom is on oxygen and carries a machine to help her breathe. When we visit Swiss Chalet.......they are right there with a seat at a plug in for this machine. BTW, I highly recommend the ribs.😋😋😋😋😋
  • PH
    Pauline Hausïr
    Sep 22, 2026
    5.0
    Excellent food, excellent service, excellent location. We always leave this place full and happy however today we had the pleasure of having Lorinda serve us and she was just the BEST. She was always one step ahead of the game. She took excellent care of our entire family to make sure we had everything we needed and then some. Very proactive waitress. Very pleasant, happy and joy to have serve us. Thank you again Lorinda!!
  • VL
    Vien Limon
    Sep 18, 2026
    2.0
    I’ve been coming here with my family regularly over the past couple of months, but unfortunately, the service has become consistently disappointing. On multiple visits, we’ve waited around 15 minutes before anyone came to our table to take our order. We often see other tables being approached and served before us, including tables that arrived after we did. We’ve had to repeatedly get the waitress’s attention just to place our order. We usually come during less busy times, so it’s difficult to understand why our table is repeatedly overlooked. We don’t mind waiting for our food, but it is frustrating when we are waiting while other customers, especially those who arrived after us, are already receiving their meals. On one visit, I actually timed it, and it took 45 minutes from placing our order for our food to arrive, while other tables that had come in after us were already being served. I came back about a week later hoping the previous experience was just a one-off, but unfortunately, we experienced the same type of service again. This time, we waited approximately 20 minutes before someone came to our table to take our order, despite the restaurant not being particularly busy. The service has gotten to the point where, on one of our visits, my family and I actually walked out and went to a different restaurant instead. We weren’t expecting immediate service, but repeatedly being overlooked during relatively quiet periods has become too frustrating. I understand that staff can have busy shifts and that occasional delays happen. However, when the same issue happens repeatedly, with little acknowledgement or apology, it becomes difficult to overlook. We shouldn’t have to repeatedly call on staff just to receive basic table service. The food quality has remained relatively consistent, but the overall dining experience has definitely changed for the worse. I hope management takes this feedback seriously and looks into improving table service and staff communication. We enjoy coming here as a family, but the service has reached a point where it is affecting whether we want to return.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 2203 99 St NW, Edmonton have a drive-thru?

Yes, Swiss Chalet at 2203 99 St NW, Edmonton has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 2203 99 St NW, Edmonton offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

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Certified October 04, 2026Yext Knowledge Graph
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