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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.1
(973 reviews)

Business Details

17004 107 Ave NW, Edmonton, AB
T5S 1L8, Canada
(780) 484-7212

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario and Atlantic shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Edmonton, AB is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Swiss Chalet
17004 107 Ave NW, Edmonton, AB
T5S 1L8, Canada

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Menu

2 menus · 142 items

Explore offerings from Swiss Chalet on 17004 107 Ave NW in Edmonton, with popular 2 can dine for a limited time!, chicken & ribfest - limited time! , daily deals, and deals & specials available at this location.

Takeout

71 items
View full menu

Delivery

71 items
View full menu

Reviews

4.1
973 reviews
5 stars
601
4 stars
150
3 stars
64
2 stars
45
1 star
113
  • EG
    Enea Grande
    3 days ago
    1.0
    Very disappointing experience with Swiss Chalet We first tried placing our order through the app and website, but repeatedly received an error message saying, “Something went wrong.” We eventually had to place our order through the toll-free ordering line for pickup on Saturday at this location. We ordered the 2 Can Dine meal, which includes a quarter chicken, a side, and a bun. We upgraded one of the meals to the loaded fries. Unfortunately, when we arrived home and unpacked our order, we discovered that one of the meals was completely missing the side. The upgraded loaded fries were also extremely disappointing. They looked like they had been sitting for hours, and the cheese was hard and unappetizing. For the price we paid, the quality was simply not acceptable. We immediately called the toll-free ordering line to report the issue. The representative told us we had to deal with the restaurant. Attempted to contact the restaurant, but no one answered. The call was eventually disconnected. We called back a second time, and the representative tried multiple times to reach the restaurant again, with no response. At no point were we offered a solution. We were told the only solution was to contact the restaurant. But that has proved impossible. We then took the additional step of submitting an online customer comment form. It is now Wednesday, and we still have not received any response from Swiss Chalet. Mistakes can happen, but what is most disappointing is the complete lack of follow-up and ownership after we reported the issue. A missing side and poor-quality food are frustrating enough, but having a customer make multiple attempts to resolve the problem and then receive no response at all makes the experience even worse. We expected better from Swiss Chalet. This was not just a disappointing meal — it was a disappointing customer service experience from start to finish.
  • CL
    C Lo
    4 days ago
    2.0
    Although the food was good I was very disappointed with the service that we received when ordering in-store for take out. When we place our order for two 1/4 chicken meals we were informed that they were out of dark meat and we were asked if white meat would be okay, to which we agreed. I suppose it was our fault for assuming that as white meat was the only available option that there wouldn’t be the additional charge for the white meat option - when we given our receipt we noticed that they did charge us extra for “ordering” the white meat option. As it was steady and the staff seemed to be stressed and more concerned about cleaning the Harvey’s side to get ready to close we didn’t bother to point this out and ask for a refund or cancel the order.
  • KD
    k d
    Aug 17, 2026
    3.0
    Drive through can't be rated for Atmosphere. The time it took to get my order was a little too long. The food itself was poor. The chicken was old and dried out. They would not serve this in the sit down area. The fries were cold and had obviously been sitting out too long. Now i will get an automated response from Swiss Chalet telling me to go to their site and report the issue which will never be addressed.
  • DK
    Donny Kinistino
    Aug 13, 2026
    5.0
    My server Nenue was very helpful and friendly
  • EM
    E. Tom Moore
    Aug 4, 2026
    3.0
    I keep getting how it was, all because I did a Google search. Not eaten there in years.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 17004 107 Ave NW, Edmonton offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

What are the opening hours of Swiss Chalet at 17004 107 Ave NW, Edmonton?

Swiss Chalet is open every day from 10:00 AM to midnight.

Brand Certified Facts from Swiss Chalet

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Certified August 23, 2026Yext Knowledge Graph
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