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Subway

3.2
(240 reviews)

Business Details

7627 38th Ave, Edmonton, AB
T6K 3Y7, Canada
(780) 244-6721
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Edmonton Subway® Restaurant at 7627 38th Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7627 38th Ave, Edmonton, AB
T6K 3Y7, Canada

Hours

Monday8:00 AM - 10:30 PM
Tuesday8:00 AM - 10:30 PM
Wednesday8:00 AM - 10:30 PM
Thursday8:00 AM - 10:30 PM
Friday8:00 AM - 10:30 PM
Saturday9:00 AM - 10:30 PM
Sunday8:00 AM - 9:00 PM

Menu

1 menu · 148 items

Explore offerings from Subway on 7627 38th Ave in Edmonton, with popular snacks & sides, sandwiches, limited-time offer(s), and chicken available at this location.

Subway 13430-0 Menu en-CA

148 items

Reviews

3.2
240 reviews
5 stars
85
4 stars
42
3 stars
21
2 stars
8
1 star
84
  • JS
    Jackie Soroka
    Aug 13, 2026
    2.0
    This is the slowest Subway. The last 3 times I've been here, people stand in line waiting, with one person serving and the other moving bread around... like for 10 minutes. Help customers. Then stock backup food when customers leave. Basic customer service concept.
  • IV
    Ivanna Ramos Vega
    Aug 5, 2026
    1.0
    I ordered a steak & cheese sub from this place through skip the dishes. As I was eating it, I found a staple in my sub. I called and the manager immediately got defensive and had an aggressive tone when I tried to explain what happened. She said she didn’t know how a staple got in my food, since they don’t have any staples in the restaurant. She then proceeded to say I could go and check the restaurant and/or talk to the inspector. My question is then, how do they “not use any staples”, but they staple the bags when going through delivery. I understand mistakes happen, but when you don’t own up to it, that’s when it becomes a bigger issue.
  • RM
    Ram Milan Ram Milan
    Jul 29, 2026
    1.0
    The server seemed far more interested in passing smiles and interacting with the male delivery driver than helping a customer standing right in front of the counter. While I was trying to resolve a simple issue with my order, I felt ignored and not taken seriously. Customer service should come first, especially when someone is asking for reasonable help with an order they have already paid for or are ready to pay extra. Simply don’t go there. You’ll likely end up paying for food you’re not satisfied with.
  • JV
    jass verma
    Jul 29, 2026
    1.0
    I used to visit this Subway regularly because an older lady who worked here was always helpful. She knew how to apply the “Buy 2 Subs, Get the 3rd Free” QR code offer and always made the experience easy and pleasant. Last week, I visited and two staff members didn’t listen to what I was trying to explain. They weren’t willing to help or even try to understand, so I left hungry and disappointed. I gave the store another chance today, but it was the same experience. Since the server said she couldn’t use the QR code at the counter, I placed the order myself through the app. The problem was that the app didn’t allow me to customize my sandwich properly. There was no option to change the chicken flavour or substitute vegetables, such as replacing green peppers with cucumbers. When I asked if she could simply leave out the green peppers and add extra cucumbers instead, she refused, saying she couldn’t make any changes because it was an app order. That made no sense. I wasn’t asking for extra food or anything that would cost more—I just wanted the vegetables I paid for to be ones I would actually eat. Instead, I ended up paying for ingredients I couldn’t enjoy, with no effort from the staff to provide a reasonable solution. The older lady who used to work here always found a way to help and made customers feel valued. Unfortunately, that level of customer service is gone. After multiple disappointing visits, I won’t be returning. Looking at this store’s 3-star rating, I can understand why. It feels like customer service is not a priority here.
  • SV
    Subham Verma
    Jul 29, 2026
    1.0
    Worst experience that I had ever told her I want to exchange some veggies she said no even though I was ready to pay but she was rude and I think we can exchange veggies she said that her inventory will get unbalanced even thought she is passing smiles to male customers and I did online order and she dont cared about us yeah that’s why your restaurant got rating of 3 never ever visiting again and never suggesting this place to anyone. For owner time was 4:40 and date date is 29 July 2026 if you want to work on it worst place never visit

Brand Certified Facts from Subway

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Certified August 16, 2026Yext Knowledge Graph
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