Subway

Reviews

• AM

  Aditya Mehta

  May 12, 2026
  5.0
  Pretty good service provided by shiv.
• HW

  Hero White-Froese

  May 10, 2026
  1.0
  I ordered through the app and apparently that was a mistake. Ordered extra lettuce, barely any on it, ordered extra mayo and there was no mayo on it, and on top of that they gave me the wrong bread. Not impressed
• JA

  Jason A

  May 6, 2026
  5.0
  Came here all the way from leduc after 11pm on a Tuesday. Called ahead Luis answered all my questions and queries. Got there with my coupons which he honored with out hesitation. Friendly interaction with great service. Suns were Top Notch at home and even the next morning for breakfast. Thabks Luis will be back 💯
• MA

  Mohamed Abdulahi

  Apr 14, 2026
  1.0
  I am writing to report a very disappointing experience I recently had at one of your locations. On Date. [14-April-2026], I visited your store located at [8511 112St NW]. Unfortunately, the customer service I received was unacceptable. The staff were [describe what happened – e.g., rude, unhelpful, ignored requests, long wait time, incorrect order]. This made my visit frustrating and unpleasant. As a customer, I expect respectful and professional service when visiting your restaurant. This experience did not meet those expectations. I would appreciate it if you could look into this matter and take appropriate action to ensure better service in the future. I would also like to know what steps will be taken to prevent this from happening again. Thank you for your attention to this issue. I look forward to your response.
• D_

  DAMAN _

  Mar 12, 2026
  1.0
  I had a disappointing experience at this Subway location today. When I asked for a bag, the staff member told me it would cost 25 cents. I was surprised because I’ve never been charged for a bag before, but that wasn’t the main issue. What made the experience uncomfortable was when another employee asked me, “Do you live in Edmonton?” in a tone that felt disrespectful. I’ve lived in Edmonton for the past seven years, but honestly that’s not something customers should be questioned about when they’re simply asking for a bag. Customer service should be polite and professional, and questions like that felt unnecessary and unprofessional. Because of this experience, I don’t think I’ll be returning to this location. Service matters a lot, and I’d rather go to another place where customers are treated with respect.

Frequently Asked Questions About Subway