Paraiso Tropical Ltd. (English meaning - Tropical Paradise) is a family owned and operated company. Founded in 1991, it was the first business established in western Canada created to provide imported food products from South & Central America. We specialize in importing food products and many other goods from the Caribbean, Central & South America at both the retail and wholesale level. This ranges in everything from food products, candies, drinks, snacks, cookware, health and beauty, handcrafts and other gifts.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.