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McDonald's

3.1
(864 reviews)

Business Details

9321 137 Ave NW, Edmonton, Edmonton, AB
T5E 6K9, Canada
(780) 377-0819
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
9321 137 Ave NW, Edmonton, Edmonton, AB
T5E 6K9, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on 9321 137 Ave NW, Edmonton in Edmonton, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

3.1
864 reviews
5 stars
289
4 stars
140
3 stars
94
2 stars
52
1 star
289
  • RH
    Ryan Hanna
    Sep 27, 2026
    1.0
    The shift leader named Sherry said something really rude about me when I was standing in line to order a coffee to another shift leader named Chase. I left without ordering anything because staff members should not disrespect customer like that. I don't think that Chase has anything to do with this because Sherry's malicious behavior stems from a complaint that I made about her when she was really rude to me about 6 or 7 months ago. She was disciplined at the time and I was offered a free combo meal. I never accepted the meal because I was just hoping the drama was over, but apparently Sherry wants to carry it with her for the time being. God bless you Sherry, you really set a good example for your subordinates.
  • PL
    Philip Lao
    Sep 23, 2026
    1.0
    Bought an apple pie today and it was hard as rock, then I notice a date stamp on the box that's dated for yesterday. This place is giving out one day old food to their customers which is shameful. No wonder the fries are also always stale and old. Avoid this branch
  • CS
    C Shark
    Sep 22, 2026
    1.0
    Very dirty outside and inside. Seriously, not a clean table insight
  • MM
    Miriam
    Sep 5, 2026
    1.0
    I waited for my food for over 10 min, I was charged for 2 bags, no receipt, I tried to ask to just give me another bag for next time but the woman with the worst attitude just closed the window and came back in another 5 minutes with someone else receipt, I was not able to tell her so because once again she just left. 25c is not a big deal but it is bad enough that McDonald's is charging 25 instead of 5c to add rude staff
  • TG
    The Why Guy
    Aug 23, 2026
    1.0
    McDonald’s has gone downhill so badly that it’s honestly hard to believe. I remember when McDonald’s meant fast, convenient, decent food. Now, at least in Canada, it has somehow become one of the slowest fast-food restaurants around. Today I waited 23 minutes for a very simple order. At that point, calling it “fast food” is almost a joke. And the speed isn’t even the worst part. Many locations are incredibly dirty. Tables, floors, washrooms — everything often looks neglected. Napkins are apparently treated like some kind of luxury item. The dispensers are constantly empty, so if you need a napkin, you have to go to the counter and ask an employee for one. Why should customers have to repeatedly beg for basic supplies at a restaurant? Today I also ended up spilling Coke all over myself because the drink dispenser wasn’t working properly. If a machine is broken, turn it off and put an “Out of Order” sign on it instead of letting customers discover the problem themselves. I’ve visited McDonald’s in many countries, especially in Europe, and it usually does exactly what McDonald’s is supposed to do: serve people quickly, keep things reasonably clean, and make the experience simple and convenient. Here, you can sometimes feel like you’ll reach retirement age before your order is ready. Slow service, dirty restaurants, dirty washrooms, empty napkin dispensers, broken equipment, and employees who often seem completely uninterested in what’s happening around them. McDonald’s used to be fast, simple, and fun. Now it often feels neglected, understaffed, poorly managed, and anything but fast. If you can’t provide the absolute basics — reasonable cleanliness, working equipment, napkins, and reasonably quick service — something is seriously wrong.

Frequently Asked Questions About McDonald's

What are the restaurant's daily operating hours?

This McDonald's location is open 24 hours a day, seven days a week.

When can I use the drive-through service?

The drive-through is available 24/7, every day of the week.

Brand Certified Facts from McDonald's

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Certified October 04, 2026Yext Knowledge Graph
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