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McDonald's

2.4
(349 reviews)

Business Details

16705 – 71 Street NW, EDMONTON, AB
T5Z 3T3, Canada
(825) 201-0109
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
16705 – 71 Street NW, EDMONTON, AB
T5Z 3T3, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on 16705 – 71 Street NW in EDMONTON, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

2.4
349 reviews
5 stars
95
4 stars
14
3 stars
19
2 stars
12
1 star
209
  • TH
    T.T Hova
    4 days ago
    1.0
    Whoever runs and operates this location should get their franchise’s license revoked. Arguably the worst ran McDonald’s in the world. This is type of leadership that destroys a business. I highly recommend no one go to this location until current franchise owner is replace. 0 stars.
  • OL
    Osbin Lopez
    Sep 30, 2026
    1.0
    I had a very frustrating experience at this McDonald’s during my last visit. I placed my order using the self-service kiosk, but the machine did not provide a receipt or any clear confirmation of my order. When I went to the counter to check on it, the staff member initially couldn’t find my order and had to look into it before eventually locating it. Meanwhile, the line continued to grow, and the overall wait time was far too long for a McDonald’s order. The entire experience felt very disorganized, and there didn’t appear to be enough staff coordination or management presence to keep things running smoothly. I understand that restaurants can get busy, but there should still be a clear process for handling kiosk orders and keeping customers informed. Hopefully, management takes this feedback seriously and works on improving communication, order tracking, staffing, and overall customer service. This visit was much more frustrating and time-consuming than it should have been. DO NOT WASTE YOUR TIME, GO SOMEWHERE ELSE !
  • GA
    Gisele St Arnault
    Sep 23, 2026
    3.0
    Great customer service and a professional manager! I stopped by this McDonalds around 9 PM to grab some muffins. The staff at the drive-thru window were incredibly friendly and welcoming. Unfortunately, when I got home, the muffins were rock solid. I called the store to let them know, and I spoke directly with the manager Kat. She handled the situation like an absolute pro! She was extremely helpful and even suggested that I call ahead next time so they can bake the muffins completely fresh for me before I arrive. I was really impressed by how she turned a disappointing situation around. Excellent management!
  • LD
    Laura Duran
    Sep 23, 2026
    1.0
    We went through the drive-thru to get TWO small hot chocolates. We paid almost $8 for them, waited quite a while, and finally received our drinks. We drove all the way home because this McDonald’s is not exactly around the corner. When we got home, we opened the cups… and guess what? There was NO hot chocolate. Just hot milk. 🤦🏻‍♀️ My husband was understandably frustrated, so we drove ALL THE WAY BACK to the restaurant to get the drinks we actually paid for. And this is where it gets ridiculous: after waiting again, they gave us TWO MORE CUPS… and they were STILL just hot milk. At that point, we honestly had to ask ourselves: Is “hot chocolate” something this location has heard of but never actually made? We finally asked for our money back because apparently getting two basic hot chocolates was an impossible mission at this location. This was not just a small mistake. We drove home, discovered the mistake, drove back, waited AGAIN, and were given the exact same wrong drink a second time. What a complete waste of time. If you enjoy wasting your time, making unnecessary trips, and paying for something you don’t actually receive, then by all means, come to this McDonald’s. Otherwise, I would seriously think twice.
  • EB
    Ed Bal
    Sep 23, 2026
    1.0
    ***1 star - Avoid this location Congratulations, McDonald’s — you’ve managed to turn ordering a hot chocolate into a two-trip adventure. Apparently, getting one simple drink right on the first attempt is too much to ask. I had to come back twice to get a basic order corrected. At this point, I’m not sure whether I was ordering a hot chocolate or applying for a mortgage. If you enjoy wasting your time and making multiple trips for something that should take two minutes, this is definitely the location for you. For everyone else: save yourself the frustration and go somewhere else.

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Certified October 11, 2026Yext Knowledge Graph
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