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McDonald's

3.3
(2,403 reviews)

Business Details

11660 104th Avenue, Edmonton, AB
T5K 2T7, Canada
(780) 414-8405
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
11660 104th Avenue, Edmonton, AB
T5K 2T7, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on 11660 104th Avenue in Edmonton, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

3.3
2,403 reviews
5 stars
762
4 stars
492
3 stars
389
2 stars
194
1 star
566
  • AA
    A
    5 days ago
    1.0
    I swear these people are spiteful and do things to ruin peoples food for fun . The no good manager lies and makes up excuses before you can tell him what happened. All my burgers were old crusty and fused to the wrapping it came in the second was completely fused and half unwrapped than literally THROWN into the bag .
  • MM
    M. M.
    Jun 13, 2026
    2.0
    We stopped here during a long walk in search of refreshments because it was getting quite hot out. We ordered two drinks, a chicken wrap, and a Golden McFlurry. Unfortunately, the McFlurry was way too watery, with the consistency of ice cream that had been left out to melt for too long.
  • DH
    Doug Hauck
    Jun 8, 2026
    1.0
    I have been a customer of this location for 30+ years. Now that I'm older I avoid spending money in places that you need to ask to use washroom. The general manager is the only person that goes as far as to ve degrading to people that ask to use the washroom. Me included. I ate supper at this location one day after they renovated. Went to use the washroom. They buzzed me in. I noticed the expensive $400 stainless steel toilet paper dispenser was destroyed. I didn't mention it to the staff. The next morning I was back for coffee. Manager was working. Before ordering asked to use washroom. I got the 3rd degree. Now I never told her I already knew what happened to her washroom the previous evening. She obviously recognized my face from the camera footage. I'm a 50yr old man in shorts and a t-shirt. I don't carry backpacks, crow bars and pepper spray everywhere I go. But after 30 years visiting that location. I stopped because of 1 persons over protecting a washroom they don't even own. And when you sit in that location. You can't glance in any direction without noticing the 9 custom artwork signage "30 minutes, no loitering" along with the 4 "no washroom until you buy something signs"
  • RC
    Ray Charlen
    Jun 4, 2026
    1.0
    Every single time I order on an app, go in person, or through the drive through I am ALWAYS without fail given the wrong chicken nugget sauce, the wrong drink, or the wrong food. I have lived in the area two years you think they would get it right atleast once. Yesterday we confirmed 4 times we would get barbecue sauce with the chicken nuggets, and then we got given sweet and sour sauce. Last time we were supposed to get a grilled buffalo snack wrap and got a breaded one with ranch?
  • SB
    sarkanov Barof
    May 18, 2026
    1.0
    To: McDonald's Canada Customer Service Location: 11660 104 Ave NW, Edmonton, AB Date of Incident: May 17–18, 2026 Time: Approximately 23:59 – 12:20 AM Order Type: Online – McValue Meal Deal (Junior Chicken, small fries, small Fruitopia Strawberry) Pickup Method: Drive-thru (selected at checkout) Formal Complaint: Complete Drive-Thru Breakdown, Unprofessional Staff and Refusal to Escalate to Manager; May 17–18, 2026 (Edmonton, 11660 104 Ave NW) Dear McDonald's Canada Management, I am writing to formally file a complaint regarding an extremely unsatisfactory experience at your 11660 104 Ave NW location on the night of May 17–18, 2026. I placed an online order for a McValue meal consisting of a Junior Chicken, small fries, and a small Fruitopia Strawberry. I selected the drive-thru pickup option. I arrived at the restaurant at approximately 12:05 AM and encountered the following sequence of failures: Both drive-thru lanes were completely stuck. No vehicles were moving forward. I waited at the intercom, but nobody was taking orders. The restaurant appeared to be non-operational. reversed out of the drive-thru because no cars were moving forward, and entered the restaurant. Inside, the situation was worse, delivery drivers had taken over the front counter area. I returned to the drive-thru and became stuck again at the intercom. After several minutes of silence, I said, “Allô?” and “Anybody answering?” After approximately 8 minutes, a staff member finally responded. She did not apologize. Her first words were, “Hi, are you collecting points?” I told her she should apologize and say, “We apologize for the waiting.” She ignored this and instead asked, “What can I get you?” There was no customer service whatsoever. At 12:15 AM, I remained stuck inside the drive-thru. Nothing was moving. The drive-thru at this location is not functioning as intended. Upon reaching the first window, the employee stated she did not have my order on her screen. It became clear that my order had not been listened to or entered at the intercom. The employee at the first window told me to go to the second window (the pickup window). I requested to speak with a manager. She refused to call the manager, stating instead that the manager was at the second window and that I could communicate with her there. At the second window, an employee insisted my order was a delivery order meant for inside pickup. I showed her my screen with the four-digit order code and explained this was a drive-thru online order. She responded, “We don’t have it.” No manager was present. No internal communication occurred between the two drive-thru windows. Language and communication barriers appeared to prevent any effective service. At 12:20 AM, I left the drive-thru receiving my order, without any apology and without any resolution. Summary of issues faced: No one taking orders at intercom for extended period, No apology for excessive wait, Order not entered or listened to, Refusal to call a manager upon request, Complete lack of internal communication between windows, Staff confusing online drive-thru orders with delivery orders and Zero accountability or customer service. I request that you investigate this location’s overnight operations, retrain staff on basic customer service protocols (including apologizing for delays) and ensure that drive-thru and online order systems function properly during all operating hours. Please acknowledge receipt of this complaint and advise what actions will be taken. Sincerely, Customer

Frequently Asked Questions About McDonald's

What are the opening hours for dining in at McDonald's at 11660 104th Avenue, Edmonton?

This McDonald's location is open 24 hours a day, 7 days a week for dining in.

Is the McDonald's drive-through open all day?

Yes, the drive-through is open 24/7 every day of the week.

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