đ Outstanding Customer Service at McDonaldâs Fort Road Drive-Thru! đ
I want to give a huge shout-out to Hanin for providing such exceptional customer service! From the moment we pulled up, she was cheerful, friendly, and welcoming throughout the entire transaction. When I asked her a question, she didnât hesitate to listen and happily answered with such enthusiasm and kindness.
What really stood out was how eagerly she welcomed us inside the restaurant to sit down, eat, and enjoy the space! Her positive attitude and genuine hospitality made us feel appreciated as customers.
Employees like Hanin are what make a difference and turn an ordinary McDonaldâs visit into a wonderful experience! â€ïžđ
Thank you, Hanin, for going above and beyond! You are an absolute gem, and McDonaldâs Fort Road is lucky to have you on their team! Keep shining! đđ on
AV
Alicia Valera
Sep 2, 2026
If you want to be racially profiled for absolutely zero reason, two minute's after walking into this McDonald's? This is the place for you, I walked in earlier this evening with my little brother, and support staff, and we sit down in the left corner, two minute's later, this young Asian male employee come's up to the three of us, and tell's us the manager said we can't eat there, that we need to leave immediately, so support staff complained, him and I go up to the front counter, and this older Asian female supervisor or manager come's to speak with us, support staff explain's in a frustrated tone, what that young Asian male employee said, and I told support staff, I would write a bad review, in which case I am right now, she immediately apologize's "from the bottom of her heart, and that it won't happen again", well that may be true, because you just may have lost yourself a customer for life, and mind you I never stepped foot into this location until today, and this is the treatment I recieve? I am Native American, and surprisingly I have no criminal record, nor am I associated with any gang's, and never will be, y'all better check yourself before you wreck yourself, am shocked you still a business, considering all the other many bad review's you recently got, and P.S, haven't my people gone through enough? I may be disabled, but I am not stupid like these other Native American's in this god forsaken city.