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McDonald's

3.1
(1,468 reviews)

Business Details

9904 22nd Avenue N.W., Edmonton, AB
T6N 1J6, Canada
(780) 414-8310
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9904 22nd Avenue N.W., Edmonton, AB
T6N 1J6, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on 9904 22nd Avenue N.W. in Edmonton, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

3.1
1,468 reviews
5 stars
457
4 stars
249
3 stars
214
2 stars
117
1 star
431
  • SM
    Steven McDonald
    6 days ago
    1.0
    ⭐ 1/5 Really disappointing drive-through experience. When I placed my order, the person taking it continuously got it wrong. After going back and forth, it finally sounded like everything had been corrected, so I pulled up to the first window. The employee at the first window was fantastic and genuinely tried to help, but somehow my order hadn’t even been received. He asked if I was under a different name, and when we realized the order simply wasn’t there, he took my entire order again. I appreciated his help and thought everything was finally sorted out. Then I got to the second window… and the order was still wrong. I received the wrong meal, the drinks were incorrect, and the ketchup I requested wasn’t even put in the bag. I understand that mistakes happen, but having the order messed up while ordering, then not received at all, then retaken, and STILL receiving the wrong food and drinks is ridiculous. The employee at the first window deserves credit because he was fantastic and did his best to fix the situation. Unfortunately, the overall experience was terrible. 0/10. Would not recommend this location.
  • ST
    Sagar Thind
    Sep 21, 2026
    1.0
    I’ve been to some bad McDonald’s but this one was by far the worst in terms of service and order accuracy. DO NOT DINE IN, nobody will assist you and you’ll be waiting 10+ mins for your order. The staff & supervisor (Marjorie) clear the order from their screens so their order times don’t go up, and they only focus on drive-thru. I saw a senior gentleman wait for 5-7 minutes at the till before he gave up and left and multiple people coming in who’s orders were incorrect through drive through. I had to order a bag off the self serve screens because nobody was coming up to the till, and even after I did Marjorie cleared my takeout-bag off the screen and walked away. Tried to voice my issue to Marjorie but she just looked dumbfounded and said thank you thank you and again walked away. Men’s washroom was also disgusting and the urinal was leaking water everywhere.
  • GH
    Gary Hesselgrave
    Sep 14, 2026
    1.0
    NASTY NASTY NASTY. Ordered a pair of drinks asked for no strawberries in one and shocker they made it with strawberries so quick thinking girl behind the window decides to turn her back to the windows clearly trying to hide what she is doing as she SCOOPS the strawberries out of my drink after I refuse to take it she tries to tell me she used a spoon I think she used her hand then she openly starts bitching about me to another coworker right infront of me with the window open this employee should be fired for her actions alone sadly she will not be and will continue to fondle people's food and drinks
  • DM
    Di Maria
    Sep 11, 2026
    1.0
    1 Star — Extremely disrespectful and unacceptable customer service My experience at McDonald’s South Common was absolutely unacceptable. I went through the drive-thru and placed my order after being asked how they could help me. The person taking my order then went quiet and, when I reached the pickup window, I was given the wrong order. I calmly pointed this out to the employee and said that if they are going to ask customers, “How can I help you?”, they should actually pay attention while taking the order, because having my order taken incorrectly has happened to me at this location before. Instead of simply correcting the mistake, the manager immediately became confrontational and accused me of giving the employee an attitude. I told her that I was not giving anyone an attitude and even asked the employee directly if I had been disrespectful to her. The employee said no. The manager continued to argue with me and then used extremely offensive language toward me. She refused to give me my order and initially refused to refund my money. After I insisted on receiving my money back, she eventually refunded me. She then closed the window and told me: “Go fuck yourself.” Let that sink in — a manager at McDonald’s told a customer to “go fuck yourself” simply because I questioned why my order had been taken incorrectly. I understand that mistakes happen. I have no problem with someone making a mistake with an order. What I have a problem with is being treated disrespectfully, being accused of having an attitude when I was simply explaining the problem, having my order refused, being denied a refund, and then being sworn at by the manager. This was not just poor customer service. This was completely unprofessional and unacceptable behavior from someone who is supposed to be managing the restaurant. McDonald’s Southwest Common needs to seriously address how customers are being treated at this location. I will not be returning, and I strongly hope management reviews this incident and takes appropriate action. This Happened On Sept-11-2026 at around 825 am Check the Cameras Tall, skinny Indian Female Manager with arm tattoos. YOU SHOULD NOT BE WORKING DIRECTLY WITH CUSTOMERS.
  • JT
    Jason Trieu
    Sep 8, 2026
    1.0
    My daughter wanted to try the new chicken nuggets flavor so we ordered a 6-piece combo along with a few more burgers via drive-thru. As we were about 4 blocks away, we noticed the nuggets were very old and not even warm. Come on, McDonald's. You got to check your food before handing it to your customers. The chicken nuggets were not only old and cold, it was hard as rock. Imagine if I were to actually put trust in you people and didn't check our orders until we got home? We would have to drive another 48 mins back to tell you suck at your job!

Frequently Asked Questions About McDonald's

What are the operating hours at McDonald's on 9904 22nd Avenue N.W., Edmonton?

McDonald's is open 24 hours a day, every day of the week at this location.

Does this McDonald's offer delivery and what are the delivery hours?

Yes, delivery is available 24/7 every day at this McDonald's.

Brand Certified Facts from McDonald's

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Certified September 27, 2026Yext Knowledge Graph
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