Always a fight to get anyone in drive threw
Can't place an order right
Very rude and disrespectful
Can't do there job properly
This place needs new staff or shut it down completely very very disrespectful
KD
Keith Dimaquibo
Aug 7, 2026
1.0
If I could give zero stars I will. Came here to pick up my order, I ended up standing in front of the till for good 15 minutes. I'm a filipino and I hear the filipinas just talk and talk with non-related work topics and they just ignored me even when my order was already ready for 15 minutes. The cashier saw me but just decided to ignore me several times. I had to yell at one of them to catch their attention. Poor customer service, poor work team. Try to avoid this store if you can.
AM
Aaron Mastin
Jul 31, 2026
2.0
Terrible serive was waiting 30 plus minutes only had dark chicken little to no communication
CA
carla azzam
Jul 31, 2026
1.0
Very disappointed with my experience. The drive-thru wait was extremely long, and there didn't seem to be any sense of urgency. I ended up waiting far longer than expected just to receive my order. If you're going to have customers waiting that long, at least communicate the delay or move the line more efficiently. This experience was frustrating, and I hope the service improves.
IQ
Ivan Quing
Jul 30, 2026
5.0
Told me that their chickens legs were a bit small so gave me an extra leg, instead of just ignoring it. Really appreciated that!
What are the dine-in hours at KFC located at 10021 - 178 Street NW, Edmonton?
The dine-in service at KFC is available daily from 9:00 AM to 10:00 PM.
Is the drive-through at this KFC open 24 hours?
Yes, the drive-through is open 24/7, every day of the week.
When can I pick up my order from KFC?
Pickup service is available daily from 9:00 AM to 10:00 PM.
What are the takeout hours for this KFC location?
Takeout orders are accepted 24 hours a day, seven days a week.
What is the address and phone number of this KFC?
KFC is located at 10021 - 178 Street NW, Edmonton, AB T5S 1T2, Canada. The phone number is +1 780-448-3854.
Where can I find more information or place an order online for KFC at this location?
You can visit their website at https://www.kfc.ca/restaurants/10021-178th-street/T5S%201T2 for more details and online ordering.
Are there other fast food restaurants nearby where I have dining options besides KFC?
Yes, nearby you will find McDonald's Canada, Pizza Hut, Noodle Street Edmonton, and Grill City offering various fast food choices.
Which hotels are located near this KFC for visitors who may want dining options close by?
Nearby hotels include Executive Royal Hotel West Edmonton, Royal Hotel West Edmonton, Sandman Hotel Group, Sandman Hotel Edmonton West, Comfort Inn West, and Wyndham Hotels & Resorts.
Are there other dining establishments near KFC suitable for different meal preferences?
Yes, nearby options include Chop Steakhouse & Bar for steak and bar fare, Taste Of Persia Restaurant for Middle Eastern cuisine, Denny's Restaurant for breakfast and brunch, and Rice Paper Vietnamese Fine Cuisine for Asian dishes.
What categories of food does this KFC restaurant specialize in?
This KFC location is a fast food restaurant specializing in chicken meals and offers halal options.
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