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Arby's

4.0
(788 reviews)

Business Details

9981 178 St, Edmonton, AB
T5T 3H4, Canada
(780) 486-3048
https://www.arbys.ca/

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
9981 178 St, Edmonton, AB
T5T 3H4, Canada

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Menu

1 menu · 86 items

Explore offerings from Arby's on 9981 178 St in Edmonton, with popular slow roasted beef, crispy juicy chicken, savoury selections, and sides & snacks available at this location.

Arby's Canada Menu

86 items

Reviews

4.0
788 reviews
5 stars
368
4 stars
218
3 stars
85
2 stars
44
1 star
73
  • DD
    Dan
    Aug 18, 2026
    2.0
    These place is a bad place to go if you are looking for Arby’s, if you are looking for the cheapest tiny little sandwich then it’s ok
  • CT
    Carla Thiessen
    Aug 11, 2026
    5.0
    The menus were screens but they didn't change every 10 seconds! The service was friendly and untrusted, so I felt like a person and not just a number.
  • BY
    Break it To You
    Aug 5, 2026
    5.0
    No wait time
  • TF
    T fraser
    Jul 15, 2026
    2.0
    The staff was very friendly and personable. Unfortunately the food was not as enjoyable. The fries and soda were good, the Philly sandwich wasn't great at all. Salty and very little peppers/onion on it, though the picture shows a nice amount. The triple cheese sandwich was also salty and underwhelming. Our first Arby's experience, and our last.
  • JC
    James Cunningham
    Jul 7, 2026
    1.0
    I honestly can’t believe that I am currently typing this review. I came to this Arby’s location to order lunch for my staff. Instead of the usual drive thru “hello, welcome to Arby’s, can I take your order please?” I was greeted with a very rude and short “what can I get you?” As if she hated her job, was having a bad day or otherwise didn’t want to be there. I ignored that and continued with the order. Throughout the order the agent Juliana kept interrupting and getting the details mixed up to which I kept clarifying. At the end of the order I was met with “ok are you done?” As if I had caused an inconvenience to her by having to correct her multiple mistakes. I exited the drive through and went inside to speak to the manager. The drive thru attendant Julianna and her co-worker Jenna thought it was hilarious that I was in there. They were laughing as if having zero customer service was acceptable. (Maybe it is for this location?) I spoke to the manager Conica who also seemed to be amused that someone would be concerned with even an ounce of a basic level of customer service not being displayed. Then I got accused of being a racist because they were people of color. I have been married to a person of color for over a decade. Racism has nothing to do with showing an ounce of customer service. Is the standard defence now when someone of color gets called out? Even when I asked the manager how to spell her name I was met with “oh you don’t know how to spell Conica?” I spelled it out how I thought it would be spelled. My apologies for asking for confirmation. Is that with a C or a K? And is it Conika? Or Konica? I guess wearing a name tag is optional for the manager. I used to frequent this location. That stops now. If this is the type of experience that I have to deal with for a simple lunch, there are plenty of other options around the area to choose from.

Brand Certified Facts from Arby's

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Certified August 23, 2026Yext Knowledge Graph
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