RG
Rachel Gilbert
5 days ago
Ben was an absolute legend, he remembered us from a previous visit and was so friendly and personable.
CE
Caroline Esteves
Aug 14, 2026
Really disappointing experience at Montana’s.
We waited about 20 minutes without anyone coming to our table. I understand that a lot of tables were seated around the same time and the restaurant was busy, but what stood out was the complete lack of support from management. We actually watched two tables leave before even being served. Eventually, I had to ask the host if we could please get a server before someone finally came over.
We ordered an appetizer and two mains. One of the mains came out wrong, and the second was completely forgotten and apparently hadn’t even been rung in. After I brought it up, it was put through, but it arrived about 20 minutes after the rest of our food.
Through all of this, the manager never came to our table, acknowledged the issues, or apologized. The only people who apologized were our server and the food runner, who were both very sweet and clearly doing their best.
Then, to top it all off, I ordered a Caesar and received a completely different drink. At that point, I honestly didn’t even bother complaining anymore.
Most of the staff seemed very young and overwhelmed, and I don’t blame them for that. What was frustrating was watching the manager seemingly just hang around while the rest of the team was running around trying to keep up. When a restaurant is clearly struggling, a manager should be stepping in, helping the team, checking on tables, and making sure guests are being taken care of.
Mistakes happen, especially on a busy night, but good management can make a huge difference in how those mistakes are handled. Unfortunately, there seemed to be no management or leadership happening at all during our visit.
LD
Lucas Dworkowski
Aug 12, 2026
Food was perfect best burger I have every had and its a high standard to beat when u only get burgers at restaurants. And it was clean very clean. Only thing I did not like was there to go box but that is it.
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Sharon Hennig
Aug 4, 2026
Waited for 30 minutes at our table, nobody came by to take a drink order, 10 minutes later, they explained to us they only had 2 servers, did not appear busy in there. We left.
Will try another time and update my rating as appropriate.
DG
David Godfrey
Jul 17, 2026
Server slow to attend our table. Not busy at the time. Entree took forever. We thought about going elsewhere while waiting. Server notified us of a food shortage. The very items we came to eat. Ribs excellent. Appetizer was terrible. The chips were stale. Corn bread is half the size it used to be. Server didn't offer hand wipes after eating ribs. We had to ask. She wasn't attentive at all. Waiting, waiting, waiting. I had a gift card to be included with the bill. The server didn't include it in the final bill. She said it was my fault for not working it into the final bill payment. Nobody told us. That's your job. All in all, less than satisfactory experience. I used to eat there every week without fail, now I question why I would ever want to come back. I don't blame the staff. I blame management. The store is poorly managed. If there were a Texas Roadhouse in Cochrane, Montana's would be gone within a month. Get your act together!