Papa Johns Pizza

Reviews

• CC

  Candace C.

  Jun 12, 2026
  1.0
  This is the worst Papa John's ever!!! Do not order from here if customer service matters to you. They do not answer their phone ever so you can't even talk to them. I spent 20 minutes on hold trying to cancel an accidental order and they never answer the phone. Press 5 to cancel your order is a joke. I tried connecting with Papa John's customer service and it's an AI bot. I don't think any actual people work for this company.
• BC

  Bikoy Carlos

  May 22, 2026
  5.0
  Good people and fast service
• AB

  Andy Bakshi

  May 19, 2026
  4.0
  Hey folks, I’ve been ordering from Papa Johns for a while now, and I really like your pizza — it honestly tastes like homemade pizza. Yesterday I ordered the XL New York Style “The Meats” pizza and a Medium Garden Fresh pizza. The quality and taste were great as expected, but I noticed that some of the meat on the pizza was actually raw and not fully cooked at all (picture included). At one point my son even said, “I can’t eat it.” When I came to pick up the order, the store was extremely busy. I overheard one of the staff members saying something like, “Who stickered this wrong? Why can’t you straighten it?” Someone who came after me was served first, which is understandable because you guys were clearly overwhelmed. The same staff member later noticed me, asked for my name, and handed me the order. My only suggestion — especially for management, not the staff — is that if the location is getting this busy, maybe consider increasing staffing levels. If the goal is to save on labour, please don’t do it at the expense of the staff or customer experience. Overworked employees can easily get mixed up during heavy rushes, and mistakes like undercooked food can happen. I genuinely like your pizza and will continue ordering, but I’m hoping for a properly well-done pizza next time as requested. All the best.
• MR

  Mat Rockey

  Apr 17, 2026
  5.0
  The fella working noticed me and my boy waiting in the car for our pizza .. he brought the order out to our car! Love it! 10/10
• SG

  Soumya Ghosh

  Jan 31, 2026
  1.0
  Here is a sharper, more direct version with no long dashes: ★☆☆☆☆ Very poor experience. An offer that was mailed to me and clearly stated as valid until March 2026 was not honoured. The phone ordering experience was unpleasant. The person taking the order was rushed and dismissive. The online takeout ordering system also did not work, leaving no smooth way to place an order. The food itself was mediocre and no better than any other generic franchise pizza. Between misleading promotions, bad service, and average food, I would not recommend this location.