At Kibo, we believe the term hope can answer all life’s problems. From what to eat to where to eat at, Hope is your answer. Derived our name from the Japanese interpretation of Hope (希望 kibō), Kibo Sushi House was born simply because we believe greatly in hope. Hope - in the sense that if you work hard, you will always be rewarded one way or another. As we embed this belief into our restaurant, from selecting fresh ingredients; to cooking them with love and serving them to your table with our bright smiles; we hope that you enjoy and appreciate all that we put into your favorite dishes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.