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KFC

3.5
(380 reviews)

Business Details

(403) 258-1028
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
210-6455 MacLeod Trail SW (inside mall), Calgary, AB
T2H 0K9, Canada

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 6:00 PM

Reviews

3.5
380 reviews
5 stars
188
4 stars
37
3 stars
35
2 stars
11
1 star
109
  • KH
    Kenan Haileab
    3 days ago
    1.0
    I was very disappointed! I ordered sliders and they were very poorly fried the inside was still uncooked, I don’t think they fried it the amount of time it should be fried. Could barely eat it!! Was a waste of my money.
  • JA
    Jaber Alkhalaf
    Sep 16, 2026
    5.0
    Camill, best service person ever, fast productivity, always smiles, perfect timing for food.
  • A
    이머닐
    Sep 15, 2026
    5.0
    The casher staff was so friendly and kind !!
  • TT
    Tham Ta
    Aug 22, 2026
    5.0
    I had such an amazing experience and wanted to take the time to leave a review because great service deserves to be recognized. Everything from beginning to end was excellent, and I was genuinely impressed by the level of professionalism, kindness, and attention I received. From the moment I arrived, I felt welcomed and comfortable. Everyone was friendly, respectful, and easy to communicate with. They made the entire experience feel relaxed and enjoyable. There was no pressure, no rushing, and I never felt like I was being treated as just another customer. They took their time and made sure I was happy with everything. What stood out to me the most was the customer service. It is easy for a business to provide a service, but it is completely different when the people providing that service actually care about the customer’s experience. They listened carefully, answered my questions, and were patient throughout the entire process. I really appreciated how attentive and understanding they were. The quality was also excellent. You can tell that they care about their work and take pride in doing things properly. Everything was handled professionally, and the attention to detail was impressive. They did not try to rush through anything just to move on to the next customer. Instead, they made sure everything was done correctly and that I was completely satisfied before I left. Communication was another thing I really appreciated. Everything was explained clearly, and I always felt comfortable asking questions. Good communication is extremely important to me because it builds trust between a business and its customers. I felt that they were honest, straightforward, and genuinely interested in making sure I had a positive experience. I also appreciated the little things. Sometimes it is not one big thing that makes an experience memorable, but all of the small details combined. Being greeted warmly, being listened to, having someone check that everything is okay, and simply being treated with respect can make such a difference. Those small details showed me that they truly value their customers. Nowadays, finding a business that provides both great quality and great customer service can be difficult. Sometimes you receive good quality but poor service, or friendly service but disappointing results. Here, I felt that I received both. The entire experience was professional, comfortable, and positive from start to finish. I also never felt pressured or uncomfortable at any point. Everything was handled in a respectful way, and I felt that my preferences and concerns were taken seriously. That is something I really value and one of the main reasons I would feel comfortable returning again. I believe businesses that consistently put effort into taking care of their customers deserve support. Good customer service takes patience, effort, and dedication, and it was obvious that those qualities were present here. The people working here clearly care about maintaining a good reputation and making sure their customers leave satisfied. Overall, I am extremely happy with my experience. The service was excellent, the quality exceeded my expectations, and everyone was professional, welcoming, and genuinely kind. I left feeling completely satisfied and very glad that I chose this business. I would absolutely recommend this place to my friends, family, and anyone looking for reliable and professional service. I would not hesitate to return again in the future. When you find a business that treats customers well and consistently provides quality service, it is worth supporting. Thank you so much for making my experience such a positive one. Your hard work, kindness, patience, and professionalism are truly appreciated. Please continue doing what you are doing because it definitely makes a difference. Five stars without hesitation. I would give more if I could! ⭐⭐⭐⭐⭐ Highly recommended, and I will definitely be back!
  • JF
    Justin Figuracion
    Aug 20, 2026
    5.0
    Hello KFC Chinook, First of all, I would love to ANNUNCIATE my review that I had yesterday at your fine eating establishment. I walked into Chinook Mall with my friends Juwokber, Micheal, and Kentavious, figuring out what I would love to eat, as we had travelled all the way from Armenia and Timor-Leste to visit the beautiful city of Calgary. We had some English in our vocabulary and used those skills to communicate, and after looking around, we eventually saw the legendary red KFC sign. I immediately felt very itadakimasu, and I knew that destiny had brought us here. We approached the counter and I ordered a 2-piece chicken combo with french fries and a Diet Pepsi, because Diet Pepsi is obviously the superior beverage choice. I paid for my food and that is when I saw him. The man behind the counter. The glasses. The calmness. The boxy head. The intellectual aura. I knew immediately that there was something different about this man. I waited approximately 9.51294 × 10^-6 years, or 0.000114155 months, or 0.000496032 weeks, or 0.00347222 days, or 0.0833333 hours, or, for those who prefer conventional mathematics, five minutes. During this time, I watched him helping customers with a big smile and incredible energy, and I realized that this man was not simply working at KFC. He was creating an EXPERIENCE. Then I walked toward the counter and saw him once again. His hands were grasping my food with the precision of an artist completing his greatest masterpiece. He slowly slid the food toward my side of the counter, and with pristine manners, he said the most memorable words, well actually the 2nd pair of words: “Thank you.” Wow. Amazing. I almost cried. This was closer to crying than Podziemski winning Finals MVP over Tamoro and Clemente in what was undoubtedly one of the greatest competitions ever conceived. Before I left, I knew I had to ask the question. Who was he? I approached him and asked, “What is your name, sir?” He looked at me and gave me the answer that would change the course of my Canadian journey forever. “Dwight.” I almost collapsed on the floor. I nearly had to call an ambulance. Dwight. What a name. What a man. What a presence. We spoke for a little while, and I immediately realized that he was incredibly kind, welcoming, and willing to cooperate with us despite being busy at work. I could tell that this was someone who genuinely cared about the customers around him. At that moment, I began thinking about the rankings. Top 10? Obviously. Top 5? Absolutely. Top 3? HOT TAKE, BUT YES. I can confidently say Dwight Duldulao is one of the greatest KFC crew members I have ever encountered. The positivity, the professionalism, the kindness, the glasses, the energy, the flow state. Everything came together perfectly. As we eventually wrapped up our conversation, I realized something terrible. I had to say goodbye. Goodbye? Where do I even begin? Goodbye isn't easy to say, as easy is still an understatement. I had entered KFC looking for a 2-piece chicken combo and a Diet Pepsi, but I left with something much greater: chicken, a memorable experience, and a story that will remain within the history books of my Canadian journey. The odds of all of us existing in this world are incomprehensibly small. One in a trillion, and yet, here we are. Me. My friends. KFC. Dwight. The chicken. How lucky are we? THANK YOU KFC CHINOOK FOR THE GREATEST DEBUT FOOD EXPERIENCE HERE IN CANADA FOR ME. I would love to come back because all the staff were great, the food was amazing, and the experience was unforgettable. And most importantly, I would like to thank Dwight Duldulao. Thank you for the food. Thank you for the conversation. Thank you for the legendary “Thank you.” Thank you for the positive energy. Thank you for welcoming us and giving us such a memorable experience. I WILL BE BACK. KFC CHINOOK. CALGARY. DWIGHT DULDULAO. THE JOURNEY CONTINUES. THANK YOU!!!!!!!!! Kydoll, out.

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