Certified by Dairy Queen Grill & Chill • May 17, 2026
Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM
Reviews
4.1
382 reviews
5 stars
194
4 stars
113
3 stars
31
2 stars
16
1 star
28
SD
Seamus Dolan
2 days ago
1.0
I rarely leave one-star reviews, but this time I feel I really have to.
I moved to the Bowness/Montgomery area only about three weeks ago, and I’ve visited this location just three times. Unfortunately, every single visit has ended the same way: an extremely long wait, followed by being given the wrong burger.
The first time, I brushed it off. Mistakes happen. I came back and gave the benefit of the doubt. The second time, I thought, “Okay, this is strange.” But by the third time, it stopped feeling like an isolated mistake and started feeling like a serious issue with quality control and management.
The most recent visit was especially frustrating. I was given the wrong burger, corrected the mistake in-store, and clearly explained which burger I had actually ordered. They supposedly fixed it. I went home, opened the bag... and it was still the wrong burger.
At that point, it becomes difficult to ignore. Three separate visits. Three wrong orders. That suggests a recurring problem that needs attention.
I’m not writing this to embarrass anyone or condemn individual staff members. I’m writing this because there appears to be a larger structural issue happening here, whether that’s communication, leadership, training, or quality control. Something is clearly not working.
I sincerely hope the owners take this feedback seriously, because I’d actually be happy to remove or revise this review if meaningful improvements are made. But three identical experiences in a row leave me feeling that customers should be aware, and management should know there is a problem that needs to be corrected.
RM
Russ M
May 13, 2026
2.0
I often buy Blizzards at DQ but I don't usually get them at the Dalhousie DQ. It was the worst Blizzard that I have had. It lacked the right amount of smarties and I couldn't even taste the chocolate sauce. What makes it even worse is they charge $9.95 for the large Blizzard which is more then a number of the DQ's in the NW. I won't be back and I should have returned the product.
TB
Theodor Burgmann
Mar 19, 2026
1.0
Terrible service
HP
H P
Feb 12, 2026
2.0
All dei hires
HH
Helen H
Jan 23, 2026
5.0
I dont think Ive ever left a review at a fast food place but this Dairy Queen really stands out. Pleasantly surprised at the hospitality of the staff and we were even served at our table by the young man who took our order. They were generous with the amount of sauce on our burgers too, which can be hit or miss depending on the location, and fries tasted fresh. The space is also very clean and well-maintained. I love Dairy Queen but since they’re independently owned quality can vary drastically which sucks if you ever find yourself at a bad location. I just counted and at the risk of sounding big backed, this is the 8th Dairy Queen ive been to in Calgary and this is the best in quality of food, sweets, and service!
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 5005 Dalhousie Drive NW #313 in the Dalhousie Station Shopping Centre, Calgary, AB T3A 5R8, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 10:00 PM. Holiday hours may vary, with closures on Christmas Day and New Year's Day.
What type of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and DQCakes.com items.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location welcomes families and children, offers seating with high chairs, has restrooms, and is wheelchair accessible.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order food online for pickup through their ordering website at https://www.dairyqueen.com/en-ca/order/pickup/n/27257/.
Does Dairy Queen Grill & Chill offer mobile deals or a rewards program?
Yes, Dairy Queen offers mobile deals and a mobile ordering & rewards program accessible via their app.
What should I know about nearby places when visiting Dairy Queen Grill & Chill?
Nearby you can visit Starbucks Canada for coffee, Kinjo Sushi & Grill for Japanese cuisine, or Indigo Dalhousie bookstore for shopping before or after your Dairy Queen visit.
Are there any transit or travel services near Dairy Queen Grill & Chill?
Yes, Expedia Cruises is nearby if you are looking for travel services, and Husky gas station is convenient for fueling if driving here.
What health and wellness services are available near Dairy Queen Grill & Chill?
You can find VCA Canada Dalhousie Varsity Animal Hospital for pet care and Dalhousie Family Chiropractic and Massage for wellness services nearby.
How can I contact Dairy Queen Grill & Chill for inquiries?
You can contact them by phone at +1 403-202-1355 or visit their Facebook page at https://www.facebook.com/dairyqueen/.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: