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Dairy Queen Grill & Chill

3.5
(611 reviews)

Business Details

5444 Falsbridge Dr NE, Calgary, AB
T3J 3E9, Canada
(403) 293-5554
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
5444 Falsbridge Dr NE, Calgary, AB
T3J 3E9, Canada

Hours

Monday9:00 AM - 2:00 AM
Tuesday9:00 AM - 2:00 AM
Wednesday9:00 AM - 2:00 AM
Thursday9:00 AM - 3:00 AM
Friday9:00 AM - 3:00 AM
Saturday9:00 AM - 3:00 AM
Sunday9:00 AM - 2:00 AM

Menu

2 menus · 225 items

Explore offerings from Dairy Queen Grill & Chill on 5444 Falsbridge Dr NE in Calgary, with popular featured, $6 & $7 meal deal, blizzard® treats, and classic treats available at this location.

Dairy Queen

106 items

Menu

119 items

Reviews

3.5
611 reviews
5 stars
250
4 stars
123
3 stars
60
2 stars
33
1 star
145
  • KF
    Kamal Family
    Aug 5, 2026
    3.0
    I didn't like their ice cream sorry it's so expensive as well
  • MG
    Manbir Gill
    Jul 31, 2026
    1.0
    Terriable restaruant, terrible service, no accountability. I will never come to this diary queen. AVOID THIS DQ AT ALL COST!!!
  • WO
    William Ottewell
    Jul 31, 2026
    5.0
    Good fast food, and of course the vsdt ice cream selections
  • JP
    Jeff Paul
    Jul 26, 2026
    1.0
    I just went through the drive thru at 7 pm on Sunday...ordered 3 burgers , poutine , onion rings and a sundae...waited almost 10 minutes for the food...the fries in the poutine weren't even cooked?...soggy!!...even the ones not covered in gravy were limp and soggy...the burgers looked like they were made by a 3 year old...all the over abundance of ketchup was sqiurted on only half the burger...most of it was in the wrapper when I opened it...the patties were old and dry and very lukewarm...the onion rings were cooked okay...but absolutely ridiculous how few they give you for the money...the only positive was the sundae...it was made okay...very disappointed with them...when they had different owners they were my favorite fast food go to...now I won't be going back... I don't know if they were maybe training someone but the food was absolutely horrible. I highly recommend going anywhere else.
  • PM
    priya mahey
    Jul 22, 2026
    1.0
    This was one of the most disappointing customer service experiences I've ever had. We pre-ordered and fully paid for a birthday cake in advance for a specific pickup date and time. When we arrived to pick it up, the store was unexpectedly closed. No one answered the phone, and we never received any call or message letting us know there was a problem or that the store would be closed. Because of this, we were left without the birthday cake we had planned and paid for. When we returned the following day, our cake was there, but once again, no one had contacted us to let us know it was available for pickup. When we asked why, the assistant manager, Vivian, told us it was "not their responsibility" to contact customers because the store was closed and employees were not working. She also said head office had instructed them not to take any action. She was very very rude and claimed that the manager and owner gave her these directions. We asked for a refund because the cake was not provided on the agreed pickup date, and the birthday celebration had already passed. Instead of taking responsibility for the inconvenience, our request was refused. We then contacted Dairy Queen's corporate customer service, who agreed that, due to the store's mistake, a refund was appropriate. Despite corporate contacting the franchise owner twice, the owner has refused to contact us. We have also called the store every day for several days, leaving messages and requesting a callback from the manager, but no one has returned our calls. We understand that unexpected situations can happen. What is unacceptable is the complete lack of communication, accountability, and follow-up. A simple phone call would have allowed us to make other arrangements. Instead, we were left without the cake on the day we needed it and have had to spend days trying to get someone to address the issue. We hope the owner takes responsibility and improves how customers are treated so others don't have the same experience. ****Update after one week of not replying, Dairy Queen owner has left a reply suggesting I message using the link, but I have been waiting on a reply from the owner as corporate office has communicated to me. The store manager has also not reached out since July 20th.****

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