Chipotle Mexican Grill

Reviews

• JD

  Jen DeMone

  Sep 27, 2026
  1.0
  Very disappointed in the "high protein, low carb" meal as there were only 3 small pieces of chicken in the dish and paid $27 for mostly lettuce! Should have choose a competitor that is known for pilling on toppings.
• HG

  harrison gjerdrum

  Sep 25, 2026
  3.0
  The service wasn’t great the past few times I’ve gone here. Barely any communication, very small portions, and when I ask for just a. Bit more I get charged for double the serving without being told. I’ve had to reach over the drink area to receive my food instead of it being handed to me or at least put infront of me after paying. Messy tables that rarely get cleaned. Tell the staff to do better.
• DW

  Dan W

  Sep 24, 2026
  2.0
  This is the worst Chipotle I’ve been too by far. The restaurant is filthy to the point of where I question the safety of the food, they are frequently out of key menu items (came in today - only barbacoa was available), and the staff just seems indifferent and overwhelmed. Not sure if this location is a franchise or is corporate-owned, but either way Chipotle needs to do better.
• CE

  Civtech “Alexander” Estimating

  Sep 6, 2026
  1.0
  ⭐ 1/5 Really disappointing experience. We came in during the dinner hour at around 4:40 PM, and they were already out of multiple advertised menu items. No chicken, no barbacoa beef, and no sofritas/tofu. That’s a pretty significant portion of the protein options unavailable before 5 PM. I also ordered a large guacamole and was given two small containers instead. Two small containers are not equivalent to the portion of a large guacamole, despite being charged for what I ordered. To top it off, the chips had basically zero salt and zero lime flavour — just plain, bland chips. I understand restaurants occasionally run out of an item, but being out of this many core ingredients during the dinner period, combined with incorrect portioning and poorly prepared chips, made the entire experience disappointing. Definitely not the quality or consistency I expect from Chipotle.
• MM

  Mimi J (Mrs. M.J)

  Aug 31, 2026
  3.0
  I was honestly very disappointed with the customer service at the Chipotle in Seton tonight. When my husband and I arrived, the front food area was quite messy. However, that wasn’t even the main issue for me. There were about four employees working on the floor when we walked in, and not one person greeted us or even acknowledged us until we were ready to place our order. When it was time to pay, the employee ringing us through seemed like she may have been new and needed help from another employee, which was completely understandable and not a problem at all. What bothered me was what happened afterward. The other employee came over, helped ring everything through, and then they both simply walked away. There was no “thank you,” “have a good night,” or any acknowledgment whatsoever. They didn’t even hand us our food or sauces. I actually had to reach toward/behind the counter area myself to get our food and sauce, which I found incredibly rude and uncomfortable. I understand that it was getting close to closing time and the employees were probably ready to finish their shift, but the restaurant was still open and we were still paying customers. We weren’t expecting over-the-top service—just basic courtesy and customer service. A simple “hello” when we walked in and “thank you, have a good night” when we left would have made a huge difference. Unfortunately, the entire interaction made us feel like we were an inconvenience for coming in, and that’s not how customers should be made to feel.