Rimrock Market is where Banff adventures begin and end, a casual yet elevated hub where mornings begin with handcrafted Chronicle Coffee, fresh pastries, and signature grab and go bites. It is a warm welcome for guests and locals alike, including four legged friends, offering a cozy spot to fuel up before the day’s adventure.
As the day unfolds, Rimrock Market transforms into the après hub of the hotel. Craft beers and cocktails flow from the taps, signature plates and house made gelato make their rounds, and seasonal programming keeps the space lively, from happy hour to fireside Bombardino evenings.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.