Shawarma Palace- Airdrie

Reviews

• MC

  Mahipal Chudasama

  2 days ago
  4.0
  Good place, not crowded
• FZ

  Fatima Zulfiqar

  Jun 6, 2026
  5.0
  Inam was extremely attentive and quick and customer service was truly exceptional.
• NS

  Nahid Sadiq

  Jun 2, 2026
  1.0
  We’ve been loyal customers of Shawarma Palace for over 4 years, but this was one of the worst experiences we’ve ever had. The food quality was terrible. The chicken shawarma wrap was almost entirely meat with barely any vegetables, despite the menu listing lettuce, onions, pickles, banana peppers, and parsley. Some of the chicken appeared undercooked, which was extremely concerning. The tabouli salad was just as bad. We were told it was made fresh that morning, but it looked dark, wilted, and almost brown. It did not look fresh at all and was nothing like the tabouli we’ve received in the past. What made the situation even more frustrating was the customer service. When we called to report the issue, instead of immediately addressing our concerns, we were asked to send photos first. The staff came across as rude and dismissive throughout the interaction. As customers who have supported this business for more than four years, we expected much better treatment. We spend our hard-earned money expecting quality food and respectful service. Unfortunately, this order failed on both counts. Very disappointing experience, and not what we’ve come to expect from Shawarma Palace.
• MI

  Muzafar iqbal

  May 27, 2026
  5.0
  Chicken platter was soo delicious. Staff was so nice. Thank u guys.
• MM

  Mohammed Mueenudeen

  May 6, 2026
  5.0
  Tried the chicken plate shawarma at Shawarma Palace and it was absolutely satisfying! The chicken was juicy, tender, and perfectly seasoned with authentic shawarma spices. The generous drizzle of creamy garlic sauce on top really elevated the flavor—it was rich, slightly tangy, and paired so well with the grilled meat. The plate also came with fresh salad, hummus, and rice, giving a nice balance to the meal. Everything tasted fresh, and the portion size was more than enough. Overall, a flavorful and filling dish—definitely worth trying if you love shawarma!