Numerous customers reported rude or unhelpful staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted dirty tables, floors, and unsanitary conditions in the bathrooms.
Food Quality
Customers frequently complained about cold fries, incorrect orders, and poorly prepared food.
Inconsistent Hours
Several customers noted that the restaurant was not operating 24 hours as advertised, leading to frustration.
Positive Staff Interactions
Despite the issues, some customers praised individual staff members for their kindness and helpfulness.
JS
J S.
4 days ago
1.0
Found long hair in both my hot cakes this morning and I was offered a replacement. Hell no! The management said it couldn't be the workers because they had hairnets so it was the manufacturers fault. What baloney. Enjoy the hair Williams lake.
JB
Jaxyn Boomer
Feb 10, 2026
3.0
Its not very great everytime ive been here the fries have been soggy and dont taste like fries and the burgers are always dry
PH
Penny Hobbs
Jan 19, 2026
5.0
Usually dirty tables everywhere especially in the evenings
JF
jason farr
Jan 13, 2026
1.0
0 stars of i could, Go some where else and get food ig you can, Worst customer service, im a truck driver and ovbs cant fit through the drive thur since there open 24 hrs only. i can't go in. After waiting in drive thru for 15 mins in the rain. Only to walk around the building twice to get a lady with no voice and needed some guy that was rude to talk for her. To say if put on my hi viz vest I can come in and order just to wait a other 15 mins out side to order out side and wait for my food not happy..
DM
destiny millick
Dec 21, 2025
5.0
Today we went to get MacDonalds around four and we didn’t realize they weren’t accepting 50s our bad and we’re gonna leave no problems and the MacDonalds front window person young man with a accent paid for our meal without hesitation I felt so bad and offered him to take the 50 for himself but said he couldn’t ! And probably wasn’t allowed he was so kind to do that ! He did it without hesitation so thank you so much to that young man for making my family’s day and paid for our meal.