Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.
Food Quality
Mixed reviews on food quality; while some enjoyed hot and fresh meals, others received cold or poorly prepared items.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and bathrooms.
Pricing Concerns
Several reviews mentioned high prices relative to the quality and portion sizes of the food.
Positive Experiences
Despite the negatives, there were positive mentions of friendly staff and enjoyable food experiences, particularly with ice cream and certain menu items.
SC
Shae C
Oct 12, 2025
1.0
I ordered a cake through the online system and when we picked it up the cake didnt have the picture I ordered to be put on it. I called the store because I didnt pick it up and they were very rude they basically said well too bad. I am very disappointed in this store and I will refuse to give my business to a place that doesnt appreciate it or will even try to keep it. I will be telling everyone how awful I was treated and make sure people do not use this service.
DD
Dylan
Oct 3, 2025
5.0
PeaNUT BUSTer
RF
Rachel Ferguson
Sep 22, 2025
1.0
Buger was cold cheese wasn't melted. Ordered on door dash
AP
Adriana Poirier
Sep 14, 2025
1.0
Ordered a cake for birthday and it was rock hard. So hard to cut. Took forever just to put candles in it. Was not warned it would be this frozen
MM
mazstro
Sep 2, 2025
5.0
Went in for quick lunch on way home from vacation. Place was great. Good service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Williams Lake?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 9:30 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly amenities?
Yes, they offer booster seats, high chairs, outdoor seating, free WiFi, restrooms, and are suitable for children and families.
Can I order from Dairy Queen Grill & Chill online?
Yes, you can place pickup orders online through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/27349/.
Where is Dairy Queen Grill & Chill located?
It is located at 1218 Broadway Ave S, Williams Lake, BC, V2G 1A2, Canada.
How can I contact Dairy Queen Grill & Chill for inquiries or orders?
You can call them at +1 250-392-1151 or visit their Facebook page at https://www.facebook.com/WLDQOJ.
Are there any popular places to eat near Dairy Queen Grill & Chill?
Yes, nearby restaurants include Subway, Dog N Suds Restaurant, The Osprey Nest Social House and Eatery, Lakeview Tandoori Bistro, Tim Hortons, McDonald's Canada, A&W Canada, and barBURRITO.
What gas stations are located close to Dairy Queen Grill & Chill for convenience?
Nearby gas stations include Shell, Co-op Gas Bar, Best Buy Propane, Petro-Pass, and Husky, which makes it convenient for travelers to refuel before or after visiting.
Where can I stay if I want to visit Dairy Queen Grill & Chill and need nearby accommodation?
Ramada by Wyndham Williams Lake and Ramada Williams Lake are nearby hotels providing convenient lodging options close to Dairy Queen.
Does Dairy Queen Grill & Chill have any special deals or a loyalty app for customers?
Yes, customers are encouraged to download the Dairy Queen app for exclusive deals and mobile ordering rewards.