Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
462 reviews
5 stars
187
4 stars
122
3 stars
64
2 stars
20
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported rude and unprofessional staff, with frequent complaints about incorrect orders and poor customer service.
Food Quality
There were mixed reviews on food quality, with some customers enjoying fresh and hot meals, while others experienced cold or poorly prepared food.
Cleanliness
The cleanliness of the dining area received positive feedback, but there were also mentions of unsanitary conditions in some instances.
Pricing Concerns
Several customers expressed dissatisfaction with high prices relative to food quality and portion sizes.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like the ice cream and burgers.
- KEKatie D. L. ElliottDec 21, 20252.0Usually fast and the food is okay, but half the time there is hair in the food and/or something is not cooked properly. Stopped going there for my work lunches after a third-time-in-a-row of hair that was curled around my fries
- PBpreeti bainsDec 5, 20255.0Great Customer service
- BBBmackenzieDec 4, 20251.0Understaffed, unorganized, and unprofessional. Only DQ I've ever been to in 4 provinces where they put up a stink for custom cake orders. They should update their website to tell the truth that they'll only custom colours and "Happy Birthday __________"
- SCShae COct 12, 20251.0I ordered a cake through the online system and when we picked it up the cake didnt have the picture I ordered to be put on it. I called the store because I didnt pick it up and they were very rude they basically said well too bad. I am very disappointed in this store and I will refuse to give my business to a place that doesnt appreciate it or will even try to keep it. I will be telling everyone how awful I was treated and make sure people do not use this service.
- DDDylanOct 3, 20255.0PeaNUT BUSTer
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Williams Lake?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 9:30 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly amenities?
Yes, they offer booster seats, high chairs, outdoor seating, free WiFi, restrooms, and are suitable for children and families.
Can I order from Dairy Queen Grill & Chill online?
Yes, you can place pickup orders online through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/27349/.
Where is Dairy Queen Grill & Chill located?
It is located at 1218 Broadway Ave S, Williams Lake, BC, V2G 1A2, Canada.
How can I contact Dairy Queen Grill & Chill for inquiries or orders?
You can call them at +1 250-392-1151 or visit their Facebook page at https://www.facebook.com/WLDQOJ.
Are there any popular places to eat near Dairy Queen Grill & Chill?
Yes, nearby restaurants include Subway, Dog N Suds Restaurant, The Osprey Nest Social House and Eatery, Lakeview Tandoori Bistro, Tim Hortons, McDonald's Canada, A&W Canada, and barBURRITO.
What gas stations are located close to Dairy Queen Grill & Chill for convenience?
Nearby gas stations include Shell, Co-op Gas Bar, Best Buy Propane, Petro-Pass, and Husky, which makes it convenient for travelers to refuel before or after visiting.
Where can I stay if I want to visit Dairy Queen Grill & Chill and need nearby accommodation?
Ramada by Wyndham Williams Lake and Ramada Williams Lake are nearby hotels providing convenient lodging options close to Dairy Queen.
Does Dairy Queen Grill & Chill have any special deals or a loyalty app for customers?
Yes, customers are encouraged to download the Dairy Queen app for exclusive deals and mobile ordering rewards.