Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
1,864 reviews
5 stars
505
4 stars
394
3 stars
334
2 stars
175
1 star
456
What are people saying?
AI-generated from recent customer reviews
Service Quality
Staff were noted for being friendly and helpful, but many customers experienced issues with order accuracy and long wait times.
Food Quality
Food quality was inconsistent, with reports of cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Atmosphere
The new layout of the restaurant received negative feedback for being unwelcoming and impersonal, impacting the overall dining experience.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders and missing items, leading to customer frustration.
- FTFrank TsangNov 14, 20255.0The most clean and best service ever experienced in McDonald. My little boy fallen his ketchup down, a kind lady comfort him and give help immediately. After tired of the dirty environment and bad service in Vancouver. Staffs working here really do a great job. I give all my 5 stars and endorsement for the amazing staffs.
- CKCedes KilbyNov 11, 20255.0Finally friendly staff and great food
- SRSpence RamchukNov 3, 20255.0joyce the gurl working in front was so kind, her smile lightened my mood. she even walked the food out to me. great person would come back just for her friendly service
- RLrh!zon L!bronNov 2, 20251.0Ordered a sandwich and Dasani water. To my surprise I was given 3/4 of Dasani water. The bottle was opened already. Why did you guys have to do this yet I’ve paid for the full service?
- APAnnalee PrinceOct 28, 20252.0A great place with good service when the boys in the drive thru aren’t actively making fun of your accent. Very disappointed.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3605 Gellatly Road, Westbank?
McDonald's is open 24 hours every day of the week.
During what hours is delivery available from this McDonald's location?
Delivery is available daily from 5:00 AM to 11:59 PM.
Can I use the drive-through service at any time at this McDonald's?
Yes, drive-through service is available 24/7 every day.
What meals are served at McDonald's on Gellatly Road?
They serve breakfast, lunch, and dinner.
What payment options does McDonald's accept at this location?
They accept American Express, cash, Discover, Mastercard, and Visa.
Is in-store pickup available at this McDonald's?
Yes, in-store pickup is one of the available services.
Does this McDonald's offer a children's menu?
Yes, this location has a children's menu.
What casual attire is recommended when visiting this McDonald's?
Casual attire is appropriate for visiting this McDonald's.
What nearby places can I visit near McDonald's at 3605 Gellatly Road?
Nearby places include Carrington Animal Hospital, West Kelowna Massage Therapy and BodyTalk, and Holiday Inn West Kelowna.
How can nearby transit or locations help when visiting this McDonald's?
If you're coming from nearby places like Holiday Inn West Kelowna or Edward Jones, McDonald's is easily accessible for a quick meal or coffee.
Are there other fast food options near this McDonald's?
Yes, nearby options include Taco Bell, A&W Canada, KFC, Wendy's, and Tim Hortons, providing variety in fast food choices.