Multiple customers reported unsanitary conditions, including staff not washing hands and food contamination.
Service Speed
Many reviews highlighted slow service, with long wait times for orders, often exceeding 20 minutes.
Order Accuracy
Frequent complaints about incorrect orders, with customers receiving wrong items or incomplete orders.
Staff Attitude
Mixed feedback on staff behavior, with some praising helpfulness while others reported rudeness and lack of professionalism.
Food Quality
Inconsistent food quality, with some customers enjoying their meals while others received cold or stale food.
BH
Brianna Howell
2 days ago
1.0
Was super busy with very few staff, which one of them looked to be grocery shopping? We waited 10 minutes for our food for it to be wrong and cold. The fries were stale and barely salted and my drink was completely watered down. When you’re paying over $20 for fast food you expect for it to at least be half good. I am disappointed with the service, food, and atmosphere.
TA
The Fluffy Adventures
Nov 2, 2025
1.0
Waited 30 minutes for a mcdouble meal which is ridiculous. Saw the massive lady in the back wipe her nose with bare hand when making someones burger when it came to my burger I saw her start rubbing her front against the edge of the prep counter and then give herself a scratch down there. Absolutely disgusting. I did not eat my burger. My fries were made by a teen girl who had better health safety then a full grown women. My fries were fresh but were a dark brown color from the oil which is not ok... In my drink there was a strange floating glob ?? unsure of what that is but had to throw that out as well. I urge nobody to come here.
JB
Jolene Bekker
Aug 8, 2025
5.0
AMBER MAKES THE BEST COFFEE!!!! She’s a morning staff member that’s extremely helpful and sooo lovely!!! We love you Amber!!!
KR
Kiana Raible
Jul 28, 2025
5.0
Best fries I’ve ever had tonight wow McDonald’s u delight me more and more every night
LP
Linus Peanut
Jul 24, 2025
1.0
One item the order and they give me the wrong item.
What are the regular opening hours of McDonald's Westbank W location?
McDonald's Westbank W is open every day from 7:00 AM to 11:00 PM.
Does the McDonald's at 2170 Louie Drive offer drive-through service?
No, this location does not have a drive-through service.
Can I order McDonald's Westbank W meals for delivery or pickup?
Yes, this location offers both in-store pickup and delivery services.
What types of payment are accepted at McDonald's Westbank W?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
What meal times does McDonald's Westbank W serve?
They serve lunch and dinner meals.
Does McDonald's Westbank W have a children's menu?
Yes, this location offers a children's menu.
Is there a Facebook page to follow McDonald's Westbank W?
Yes, you can follow them on Facebook at https://www.facebook.com/185169161913569 (McDonald's Canada).
Is Walmart Canada near McDonald's Westbank W, and how might I use this when visiting?
Yes, Walmart Canada is nearby. You can conveniently shop at Walmart and then grab a meal at McDonald's Westbank W located close by.
Are there any financial services near McDonald's Westbank W?
Yes, Western Union and an RBC Royal Bank ATM are near McDonald's Westbank W, making it easy to handle financial transactions before or after your meal.
What other dining options are nearby McDonald's Westbank W?
Nearby options include Pizza Hut, Edo Japan for sushi, Popeyes for chicken, and BarBurrito Canada for Mexican food, providing a variety of cuisines close to McDonald's.