Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local West Vancouver Subway® Restaurant at 1499A Marine Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlight consistently rude and unfriendly staff, with many customers feeling unwelcome and treated poorly.
Hygiene Issues
Several customers reported serious hygiene concerns, including unclean food preparation areas and staff not changing gloves.
Food Quality
Mixed feedback on food quality; some customers enjoyed fresh ingredients while others complained about stale bread and poorly prepared sandwiches.
Service Speed
Many reviews mention slow service, with long wait times and staff appearing disinterested or distracted.
Management Concerns
Frequent mentions of poor management practices, leading to staff attitudes and operational inefficiencies.
JD
John Do
1 day ago
1.0
yep the staff is almost amazingly rude and hostile with the exception of a few unfortunate employees. the food is your average subway quality but portions are meagre to say the least. no real reason to get hoffed and scowled at while paying exorbitant prices for a mediocre sandwich
FA
Farid Ashrafi
Sep 14, 2025
1.0
Meatball sub was made not warmed! Fridge temperature meatballs! Yuk!
JL
Jenn “Whisky Tornado” L
Aug 13, 2025
1.0
Worst service by one of the women employees. Walked in to get sandwiches before the beach was met by side eyed looks, should have let the guy make my sandwich that came out from the back, at least he said hi and smiled. The girl that made my sandwich rolled her eyes at me when I asked for extra lettuce. The lady at the till who I assume is the owner said something to her in their language and she stopped.
Went to Haida sandwich up the street the next day. The service by far is 100 percent better
AC
Ashu Chahal
Jul 27, 2025
5.0
Good customer service by Parineeta.
CF
CPD Fernandez
Jul 13, 2025
5.0
I visit the Subway on 15th Street in West Vancouver almost every day. As an athlete, hygiene and the freshness of the food I eat are extremely important to me — and this location always meets my standards.
Subway is consistently clean, and the staff are friendly, respectful, and professional. In particular, Sophia stands out as a very kind and highly professional team member who takes cleanliness and customer service seriously. The other staff are also attentive and courteous.
Unfortunately, it seems that some individuals may have personal issues with the staff and have left reviews that do not reflect the reality of this place. I highly recommend visiting in person — you’ll see for yourself the high standards of hygiene and the excellent quality of fresh food they offer.
The Subway restaurant is located at 1499A Marine Drive, Ambleside Centre, West Vancouver, BC, V7T 1B8, Canada.
What are the operating hours of this Subway location?
The Subway at 1499A Marine Drive is open Monday to Wednesday from 7:00 AM to 9:30 PM, Thursday and Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 9:30 PM, and Sunday from 9:00 AM to 9:00 PM.
What meal services does this Subway offer?
This Subway location serves breakfast, lunch, and dinner.
Can I order for in-store pickup at this Subway?
Yes, this Subway offers in-store pickup as a service.
Does this Subway offer catering services?
Yes, catering services are available at this Subway location.
What payment options are accepted at this Subway?
You can pay using American Express, Discover, MasterCard, and Visa at this Subway.
Is dine-in available at this Subway restaurant?
Yes, this Subway location serves dine-in customers.
Where can I find the menu for this Subway?
The menu is available online at https://subway.com/en-ca/restaurant/11282-0/menu?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=11282&utm_campaign=evergreen-2020.
What nearby places might I visit before or after dining at Subway?
You might visit Ambleside Village for shopping or stop by The Cove Sports Recovery for physical therapy services, both located near the Subway at Ambleside Centre.
How can nearby counseling services be helpful if visiting the Subway?
If you're visiting the Subway, you might also consider nearby counseling services like Suzanne St. John Smith, MA MA - Psych. FEA or Your Family Dynamics for mental health support, conveniently located nearby.