Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unprofessional staff, particularly during busy hours.
Food Quality
Several customers reported issues with food quality, including cold items, incorrect orders, and food safety concerns, such as food poisoning.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.
Speed of Service
Customers frequently noted slow service, with long wait times for orders, even during less busy periods.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted enjoyable food experiences.
JG
Joe Guo
4 days ago
1.0
If your guys keep saying the bag is not paid for take out, I will take the tray to go. Really stupid!!!
DD
Dorsa
Nov 17, 2025
1.0
So it’s a fine McDonald’s but I don’t know why when I went in Turkey the McDonald’s was like bitter it was clean. It doesn’t have like homeless people around it and that’s something that I don’t like my children to see when you’re eating food and it just give me disgusting feeling, and everyone looking like at you with a disgust look on their face like what are you doing here and like I just don’t like the way just they talk to me like I was like can I please have a happy meal like a coffee and like they were like Anything else not even like hi how are you? I’m like I know this is not like that’s important like it’s important for me and if it goes like me, terrible about this stuff and I promise you you better don’t go here.😣😣😣😣
BM
behzad mirzaei
Nov 14, 2025
5.0
Fast service and always friendly staff! The restaurant is clean and well-maintained, and my order is always correct. Perfect spot for a quick bite while shopping at Park Royal.
RE
Rita James Williams Edmonds
Nov 4, 2025
5.0
Monopoly is back hehe , and the meals are yummy, but the little mini donuts MMM 🤤
And the kid meals cute and fun 😊
ME
muhammad eslami
Oct 27, 2025
1.0
Just stay away from this location and trust the other negative reviews. I am sure the staff do not care about the negative reviews else they would have changed their attitude after all these negative feedbacks. I mean how can you suck at being a McDonald's?! I ordered a happy meal for kids and they delivered the apple juice in a cup not cartons, I simply asked for one in a carton, and the woman attacked that NO! I worked here for 15 years and at McDonald's juice never comes in a packaging. I explained that I have bought that several times other locations for example North Van, she kept lying that NO, Impossible I have worked here 15 years and never in a package, even North Van. I mean it's just a juice. What's the worst thing can happen if I say I don't want it. But the level of indifference in their staff is outrageously high that they prefer raising their voice and lying. Even worse, when I left the counter started talking to another customer behind my back and smirking yeah, he says in a package. I mean what is wrong with you people? I wonder how there are still people coming in this location and ordering food. Unbelievably awful customer service, rude, no manners at all. Really rude, disrespectful, and aggressive.
Simply respect yourself and stay away.
What are the operating hours for McDonald's at 808 Marine Drive in West Vancouver?
McDonald's is open 24 hours every day of the week.
Can I get food delivery from this McDonald's location?
Yes, McDonald's offers delivery service 24/7 every day.
Does this McDonald's have drive-through service and when is it available?
Yes, there is a drive-through available 24 hours a day, seven days a week.
What types of meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment options are accepted at McDonald's on Marine Drive?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is there a mobile app for McDonald's that I can use?
Yes, you can download the My McD’s App for Android and iOS devices using the provided links.
What is the address and contact information for this McDonald's?
The address is 808 Marine Drive, West Vancouver, BC, V7T 1A1, Canada. The main phone number is +1 604-922-1012, and the fax is +1 604-922-9126.
Which nearby stores can I visit for electronics and IT services?
Best Buy, located near McDonald's, offers electronics and computer repair services, making it convenient to shop or get service before or after your meal.
Are there entertainment options close to McDonald's at Park Royal?
Yes, Cineplex Cinemas is nearby where you can watch movies, a great option before or after dining at McDonald's.
What other restaurants are close to McDonald's if I want more dining options?
Nearby you can also find White Spot, Legendary Hot Pot, ZUBU Ramen, Fresh Garden Salad Bar, and New York Fries - Park Royal for diverse cuisine choices.