Brand Certified
Five Guys
4.3(1632 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
728 Main Street, West Vancouver, BC
V7T 0A5, Canada
Certified by Five Guys • Mar 01, 2026
(604) 925-3483
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.ca/728-main-street
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 728 Main Street in West Vancouver is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.3
1,632 reviews
5 stars
942
4 stars
437
3 stars
155
2 stars
45
1 star
53
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the burgers for being juicy and flavorful, but there were complaints about soggy fries and inconsistent burger temperatures.
Service
While many reviews highlighted friendly and efficient service, some customers reported poor experiences with order accuracy and staff attitude.
Cleanliness
The restaurant was frequently noted for its cleanliness and well-maintained environment.
Value
Some customers felt the prices were high for the quality received, while others appreciated the generous portions and free peanuts.
- MSManik SharmaFeb 17, 20265.0Visited Five Guys for the first time and had a great experience. The manager personally recommended what to order, which made it super easy for us. The food was fresh, filling, and tasted amazing. Loved the vibe and the customer service. Definitely coming back again.
- LSLisa StewartFeb 16, 20264.0We LOVE the fries and milshakes here! The small burgers are enough… very filling! I wish the burgers could be warmer…somehow they are never very hot when my order is ready…but the fries are great and hot! Very nice service and we love the peanuts!
- ABAlan BourqueFeb 8, 20264.0Great burgers. Only complaint. Please stop using foil to wrap your burgers. The moisture makes everything soggy. Use parchment paper it holds the burger better. Toast the buns also. It seals the moisture. Just a tip.
- BBBuzz BingFeb 7, 20264.0Always fresh but the bun! Hmmm just meh 🫤 Beef patty was super juicy though, so maybe the bun used was to soak up the awesomeness of the patty. 🤙
- MNMORI N.Jan 29, 20265.0I don't like Five Guys. This place made me like Five Guys. After several other Five Guys locations throughout the years, I decided to remove this particular fast food chain off of my list of indulgences, and the reason was because their burgers were consistently poor and their fries even poorer and cold. This changed yesterday when I tried the one in Park Royal. First thing I noticed was how clean the place was and orderly and the service matched the environment. Friendly and efficient. The Burgers were beautifully put together. Not overcooked and not squashed like most Five Guys, and the fries were the highlight. Stunningly cut and served piping hot fresh. All I gotta say is..... The Park Royal Five Guys made me give Five Guys another shot. Well done.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 728 Main Street in West Vancouver accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours for Five Guys at 728 Main Street?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM.
Can I customize my burger and milkshake at this Five Guys location?
Yes, there are over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
Does Five Guys offer any gluten-free options?
Yes, sandwiches can be ordered without buns via wrap or bowls, but some items contain gluten. Cross-contamination may occur. Please check the allergen chart for details.
What meals are served at Five Guys in West Vancouver?
Five Guys serves lunch and dinner.
Is Five Guys wheelchair accessible at this location?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms.
Can I pick up my order in-store at Five Guys?
Yes, in-store pickup is available.
What restaurants are near Five Guys at Park Royal that I might visit before or after?
Nearby restaurants include Nando's and A&W Canada, both great options for dining around Park Royal.
Are there shopping options near Five Guys at 728 Main Street?
Yes, nearby shopping includes Urban Barn Park Royal, ZARA, Levi Strauss & Co, and H&M for fashion and home decor.
Where can I find financial services near Five Guys in West Vancouver?
Scotiabank, BMO Bank of Montreal, Western Union, and Moneyway are nearby financial service providers.
Brand Certified Facts from Five Guys
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