Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 728 Main Street in West Vancouver is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,616 reviews
5 stars
932
4 stars
432
3 stars
152
2 stars
45
1 star
55
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some enjoyed the burgers and fries, while others reported issues with temperature and taste.
Service Issues
Customer service experiences varied widely, with some praising staff friendliness and others citing poor service and order mistakes.
Portion Sizes
Many customers appreciated the generous portion sizes of fries and burgers, though some found them excessively large.
Cleanliness
The cleanliness of the location received positive feedback, but some customers noted issues with tables not being cleaned during busy times.
- SPSammy Persomi3 days ago5.0Best fast food burger I’ve ever had, you don’t feel gross after eating it like McDonald’s
- JGjessie guerin6 days ago3.0My blt tastes like pickles
- RRRenDec 6, 20254.0Had the cheese burger and enjoyed it. fries were good and in abundance. Free peanuts are a nice touch to help ease the hunger while you wait.
- NKNeil KitchenNov 30, 20251.0Went when it was busy. And they got every order wrong. So, don't go when it's busy.
- WCWill CNov 30, 20251.0I can never get a hot burger at five guys anymore. I order all the way. The patties are always luke warm, the cheese doesn't even melt. It's been like this in recent years, in contrary to 10 years ago, it was never like this. I'm done.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 728 Main Street in West Vancouver accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours for Five Guys at 728 Main Street?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM.
Can I customize my burger and milkshake at this Five Guys location?
Yes, there are over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
Does Five Guys offer any gluten-free options?
Yes, sandwiches can be ordered without buns via wrap or bowls, but some items contain gluten. Cross-contamination may occur. Please check the allergen chart for details.
What meals are served at Five Guys in West Vancouver?
Five Guys serves lunch and dinner.
Is Five Guys wheelchair accessible at this location?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms.
Can I pick up my order in-store at Five Guys?
Yes, in-store pickup is available.
What restaurants are near Five Guys at Park Royal that I might visit before or after?
Nearby restaurants include Nando's and A&W Canada, both great options for dining around Park Royal.
Are there shopping options near Five Guys at 728 Main Street?
Yes, nearby shopping includes Urban Barn Park Royal, ZARA, Levi Strauss & Co, and H&M for fashion and home decor.
Where can I find financial services near Five Guys in West Vancouver?
Scotiabank, BMO Bank of Montreal, Western Union, and Moneyway are nearby financial service providers.