Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 728 Main Street in West Vancouver is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,604 reviews
5 stars
928
4 stars
431
3 stars
148
2 stars
45
1 star
52
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting their freshness and generous portions, though some expressed disappointment with specific items like the cheese and fries.
Service
While many reviews highlighted friendly and efficient service, there were notable complaints about poor customer service and staff attitudes at times.
Cleanliness
Most customers appreciated the cleanliness of the location, although a few mentioned issues with hygiene practices.
Pricing
The pricing was considered high by some customers, but many felt the quality justified the cost.
Consistency
Several customers noted that the quality and service were consistent across visits, though there were isolated reports of poor experiences.
- FEFarhad EbrahimiNov 12, 20255.0They have the best burger and fries on the North Shore. There's nothing fast food about this, it is very casual, however it is a gourmet burger.
- HBHanna BöhmanNov 10, 20255.0If you're not a big near eater, order the little burger as the other burgers c9me with an extra beef patty. Same goes for the fries. They have big servings and it's very good.
- KMKyle McCaffreyNov 9, 20252.0Food was okay, not great, but okay. The fries were a soggy congealed mass loosely in a paper bag dripping in grease (the table was wet after). The burger was bland and the stale bun barely held together with everything just dripping out. Alright so food can just deal with, it's fast food. But the front till service was awful. The individual working the counter never met my eyes while I was talking and seemed annoyed even having to listen to anyone speak. This was all the orders prior to mine as well. Reiterated my order afterwards back to me correctly, but somehow still managed to enter it wrong and required me going back to correct missing items. Everyone actively making the food had better social skills than the one at the front counter.
- TTTharakaNov 7, 20253.0Ordered 2 bugers. Waiting really long to get the burgers. Wasn't even that busy. Also the burgers were very soggy and messy. Not tasty.
- CSChloe SoucyNov 4, 20255.0Can be a busy location. The only other location close to downtown Vancouver. Service is quick. The seating area is very large. Food is tasty. Generous portions of French fries
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 728 Main Street in West Vancouver accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours for Five Guys at 728 Main Street?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM.
Can I customize my burger and milkshake at this Five Guys location?
Yes, there are over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
Does Five Guys offer any gluten-free options?
Yes, sandwiches can be ordered without buns via wrap or bowls, but some items contain gluten. Cross-contamination may occur. Please check the allergen chart for details.
What meals are served at Five Guys in West Vancouver?
Five Guys serves lunch and dinner.
Is Five Guys wheelchair accessible at this location?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms.
Can I pick up my order in-store at Five Guys?
Yes, in-store pickup is available.
What restaurants are near Five Guys at Park Royal that I might visit before or after?
Nearby restaurants include Nando's and A&W Canada, both great options for dining around Park Royal.
Are there shopping options near Five Guys at 728 Main Street?
Yes, nearby shopping includes Urban Barn Park Royal, ZARA, Levi Strauss & Co, and H&M for fashion and home decor.
Where can I find financial services near Five Guys in West Vancouver?
Scotiabank, BMO Bank of Montreal, Western Union, and Moneyway are nearby financial service providers.