Subway

3.8
186 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local West Kelowna Subway® Restaurant at 525 Highway 97 South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
525 Highway 97 South, West Kelowna, BC
V1Z 4C9, Canada

Hours

Reviews

3.8
186 reviews
5 stars
79
4 stars
53
3 stars
24
2 stars
6
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly, helpful, and attentive, although some reported slow service and disorganization during busy times.

Food Quality

The food was generally described as fresh and tasty, with many customers appreciating the generous portions and variety of toppings.

Cleanliness

The location was noted for its cleanliness and inviting atmosphere, contributing positively to the dining experience.

Consistency

Many reviews highlighted the consistent quality of the food and service, even during peak hours.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that the value did not match the cost, particularly regarding portion sizes.
  • SB
    Sheena Barbour
    Oct 19, 2025
    1.0
    Absolutely painful how long it takes these girls to serve clients. Never seen such slow service in my life at a Subway. If you've got 20 minutes to spare, then I would come here if you don't I suggest going to a different location.
  • CB
    Christine Byers
    Oct 13, 2025
    5.0
    Banny went the extra mile by wrapping my footlong separately (two 6" subs) without being asked. My husband and I were sharing. She made us a super tasty perfect sub for our road trip home.
  • BD
    BUNTY DHURIA
    Jul 13, 2025
    5.0
    Very nice service and Very polite staff also food is very Good
  • IO
    Ivan Ortiz
    Jun 23, 2025
    4.0
    I had such an amazing experience at Subway thanks to Sukhpreet! I walked in a bit unsure of what to order, and she was so patient and kind while helping me go through the menu. She explained all the options with a big smile and made sure I got exactly what I wanted. Thank you, Sukhpreet, for making my visit such a great one!
  • NC
    Nash Contois
    Jun 8, 2025
    4.0
    When I was like 10 I'd get pizzas from here

Frequently Asked Questions About Subway

What types of pickup services does Subway at Okanagan Lake Shopping Centre offer?

Subway offers both in-store pickup and curbside pickup services for your convenience.

Where is the Subway located in West Kelowna?

It is located at 525 Highway 97 South, Unit #910 (D3), in the Okanagan Lake Shopping Centre, West Kelowna, BC, V1Z 4C9, Canada.