Subway

3.9
187 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local West Kelowna Subway® Restaurant at 525 Highway 97 South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
525 Highway 97 South, West Kelowna, BC
V1Z 4C9, Canada

Hours

Reviews

3.9
187 reviews
5 stars
80
4 stars
53
3 stars
24
2 stars
6
1 star
24

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers frequently praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Sukhpreet and Airene going above and beyond.

Service Speed

While many reviews highlighted quick and efficient service, some customers experienced long wait times and slow service during busy periods.

Food Quality

The food was generally described as fresh and tasty, with several customers noting generous portions and good variety, although there were occasional complaints about the quality of specific ingredients.

Cleanliness

The location was often noted for its cleanliness and inviting atmosphere, contributing positively to the overall dining experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that the value for money was lacking, particularly regarding portion sizes and ingredient quality.
  • MM
    Malcolm Macklem-Hebert
    Dec 2, 2025
    5.0
    Staff was kind and made sure my sandwich was delicious
  • SB
    Sheena Barbour
    Oct 19, 2025
    1.0
    Absolutely painful how long it takes these girls to serve clients. Never seen such slow service in my life at a Subway. If you've got 20 minutes to spare, then I would come here if you don't I suggest going to a different location.
  • CB
    Christine Byers
    Oct 13, 2025
    5.0
    Banny went the extra mile by wrapping my footlong separately (two 6" subs) without being asked. My husband and I were sharing. She made us a super tasty perfect sub for our road trip home.
  • CC
    Chris
    Dec 19, 2024
    1.0
    Horrendously cheap with the meat. $20 for a sub and they can barely put any meat in it? You can buy a plate of fresh cooked pasta across the road at Sammy j's for almost the same money. And then wanting a tip on top 😂 What a joke.

Frequently Asked Questions About Subway

What types of pickup services does Subway at Okanagan Lake Shopping Centre offer?

Subway offers both in-store pickup and curbside pickup services for your convenience.

Where is the Subway located in West Kelowna?

It is located at 525 Highway 97 South, Unit #910 (D3), in the Okanagan Lake Shopping Centre, West Kelowna, BC, V1Z 4C9, Canada.