About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
2.6
453 reviews
5 stars
95
4 stars
59
3 stars
73
2 stars
40
1 star
186
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported that the chicken was greasy, undercooked, or spoiled, leading to foodborne illness.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Customers frequently mentioned unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Management Problems
Several reviews indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
Customer Experience
Overall, the dining experience was marred by disorganization, rudeness from staff, and a general lack of customer care.
- DDDave Dowkes4 days ago5.0The kfc chicken is always good,the prices just keep going up.
- LRLARRY ROYDec 28, 20251.0We orderd food here .and it seemed a little off we all ate one peice of chicken and then could not eat the rest .took all the meat off the bones and a few of the pieces smelled sour .well we all got super sick and even both of our dogs they both got sick a couples inside .if an animal can't eat the food here people sure can't. Please people stop going here. Somone is going to get deathly sick here before they get new owners.
- ATAndrew TrumbleyDec 21, 20251.0DO NOT EAT HERE!!!! My family ate there last night and we have not been able to get off the toilet for more then 5 min. Haven't eaten there in about 3 years and now I remember why. Worst KFC in Canada by far. I'm blown away it's still open and that they're still allowed to serve food!!
- BBBrittany BabyDec 6, 20251.0was told to wait a half hour as there was no chicken breast.. then proceeded to record me when i showed frustration and wanted an explanation for why they had no chicken at dinner time… absolutely ridiculous behaviour and would not recommend this location. very poor service
- EMElisa McCoyNov 28, 20251.0Chicken was extremely greasy with all breading falling off and sticking to other pieces. Breading looked all chewed up on all the pieces. Order wasn’t ready until 25 minutes after it was said it would be ready. When we returned the chicken back to the store they did not want to refund us. A very difficult process with unhelpful staff.
Frequently Asked Questions About KFC
What is the address of this KFC location?
The KFC restaurant is located at 3620 Gellantly Road, West Kelowna, BC, V0H 2A0, Canada.
What are the opening hours of this KFC?
KFC is open every day from 10:30 AM to 11:00 PM.
What types of cuisine does this KFC offer?
This KFC is a fast food restaurant primarily serving chicken meals and offers halal options.
How can I contact this KFC location?
You can reach the restaurant by phone at +1 250-768-9411.
Does this KFC offer meal delivery service?
Yes, this KFC location provides meal delivery services.
What is the website to find more information about this KFC?
Visit http://kfc.ca for more details and to place orders online.
Which nearby fast food restaurants can customers visit besides KFC?
Nearby options include A&W Canada, Taco Bell, McDonald's Canada, and White Spot West Kelowna, all within close proximity for diverse fast food choices.
What nearby entertainment or cultural venues are close to KFC?
Customers can check out the Westbank Museum & Visitor Centre and 19 Greens amusement park nearby for cultural and entertainment experiences before or after dining.
Are there any nearby amenities useful for visitors such as hotels or transport?
The Holiday Inn West Kelowna hotel nearby provides convenient accommodation, making it easy for visitors to stay close to KFC.
Can I find medical or health services near this KFC?
Yes, several health services such as the Interior Health Authority Okanagan and West Kelowna Health Centre are nearby for any medical needs.