Store over charged me for my order and nobody answers the phone. I gave $4.60 in cash and was also charged $4.60 on Mastercard for an order totalling $5.39. Receipt shows I paid $0.79 in cash which isn’t possible and not what I handed over.
YL
Yanica Levy
Mar 26, 2026
1.0
I honestly don’t understand why the service has gone to shit at this location. In the past 2 weeks I have had to return twice for incomplete orders and now my order was completely wrong and I’m just too tired to go back. And mind you I would understand if I purchased $200 worth of food but it’s literally 2 combos and they keep forgetting one fries which you gave me 2 drinks so it should be a given. And now I ordered a mighty McMuffin and came home to a chicken McMuffin. Like can I get what I pay for? I’m not asking for you to customize my entire order. It’s not that hard.
DT
Daniel Tran
Mar 19, 2026
1.0
Been here twice.
First time my wife got food poisoning from chicken that smelled spoiled. Reported it to staff to escalate with management and never received a call back about the issue.
2nd time eating here they got my wife's order wrong on a drive thru order. Called them after getting to the hospital that they got our order wrong. Told me they were busy but that they'd follow up with a phone call about the order. Never received a call. Called back after a half hour. Was informed they needed another 10-15 minutes to find the receipt on their end. Never got a call back. Tried calling them after an hour and was hung up on 3 times.
PP
Pagandog
Mar 16, 2026
1.0
McD’s craftsmanship. Why do they charge so much for this garbage.
AM
Angela Mcintosh
Feb 27, 2026
1.0
BEWARE of Double/Triple charging!! While picking up food from the drive-thru the staff told me after I tapped that it didn’t work. So I proceeded to tap again, this time holding the machine so I could see if it went through. I saw the green check mark and heard the beep indicating it went through. The Manger can and said that I need to tap again, and when I refused he said if I tap again he will reverse the charge. I tapped again and after I checked my bank account and they had changed me 3 times. The manager said the money will be returned to me by tomorrow. That was a lie. I was later told to do a charge back which costs me $5.00 per transaction. I asked McDonalds to pay for my charge back fee and they went radio silent.
Don’t be fooled and tap again. They over charged me $58. I won’t go back.
What are the operating hours of McDonald's at 1742 Island Hwy, Victoria?
McDonald's in Victoria operates 24 hours every day, Monday through Sunday.
When is delivery service available at this McDonald's location?
Delivery is available daily from 4:30 AM to 3:30 AM the next day.
What are the drive-through hours for this McDonald's?
The drive-through is open 24 hours every day, Monday through Sunday.
Does this McDonald's offer in-store pickup and delivery services?
Yes, this McDonald's offers both in-store pickup and delivery services.
Which payment methods are accepted at McDonald's Victoria?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is there a McDonald's location nearby this McDonald's at 1742 Island Hwy?
Yes, McDonald's Colwood is nearby and offers similar fast food services.
What recreational facilities are near this McDonald's in Victoria?
West Shore Parks & Recreation and Juan de Fuca Recreation Centre are nearby venues for sports and recreational activities.
Are there family-friendly shopping options near McDonald's at 1742 Island Hwy?
Yes, TJ's the Kiddies Store offers children's clothing and is located nearby.
What types of meals can I expect at this McDonald's?
McDonald's serves breakfast, lunch, and dinner, including coffee and dessert options.
Where can I find the full menu and place an order online for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/ca/en-ca/full-menu.html and place delivery orders at https://www4.mcdonalds.ca/mcdeliverycanada/.
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