Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Victoria Subway® Restaurant at 120 - 31 Helmcken Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.3
259 reviews
5 stars
182
4 stars
31
3 stars
16
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful service from staff members like Hardik, Bharat, and Priyavart, while some reported poor service experiences.
Food Quality
Overall, customers enjoyed the fresh and delicious food, but there were complaints about specific items being poorly prepared or not meeting expectations.
Cleanliness
The establishment was noted for being clean and well-organized, although some reviews mentioned issues with food prep cleanliness.
Customer Experience
Positive experiences were highlighted, including staff kindness and attentiveness, but there were also reports of rude interactions and dissatisfaction with order accuracy.
- DDDraesonDec 30, 20251.0Soggy bread for Italian herbs and cheese bread not fully cooked, Ordered pizza sub and ham sub
- MTMicayla ToweDec 28, 20255.0Havent been to a Subway in a long while and Hardik made me want to come back! Excellence service!
- KKKelsey KDec 23, 20255.0Bharat had amazing service! Highly recommend this location
- MSmy selfDec 11, 20255.0Perfect food, service and atmosphere, everything always prepared very well and with a lot of affection, always very attentive. Cozy environment, always very clean and organized
- MKManinder kaurDec 10, 20251.0Poor customer service by an Indian guy Bharat. He made a wrong order and overcharged us. When I asked to remake and refund it he refused. Horrible customer service. Being from the same community feels like a disrespect treated this way.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located in Eagle Creek Village at 120 - 31 Helmcken Rd, Victoria, BC, V8Z 5G5, Canada.
What are the operating hours of this Subway?
The Subway in Eagle Creek Village is open Monday to Friday from 7:30 AM to 10:00 PM, Saturday from 8:30 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.
Does this Subway offer curbside pickup?
Yes, this Subway location offers curbside pickup service for your convenience.
Can I order catering services at this Subway?
Yes, this Subway restaurant provides catering services to meet your event needs.
What types of meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner.
How can I place an order for pickup or delivery?
You can order quickly and easily via the Subway app or online through their menu ordering website.
What payment options are accepted here?
This Subway accepts American Express, Discover, MasterCard, and Visa.
Are there places nearby for a coffee or a snack before or after your Subway visit?
Yes, nearby you can find several Tim Hortons locations, perfect for coffee and fast snacks to complement your Subway meal.
What other dining options are available near this Subway?
Near this Subway in Eagle Creek Village, you can also enjoy COBS Bread, known for bakery items, and Villages Pizza for fast food pizza options.
Are there any health or wellness services close to the Subway location?
Yes, Eagle Creek Village Dental Centre, Jon Davies Fitness Training gym, and CBI Health Centre are nearby, offering dental care, fitness training, and physical therapy respectively.