Subway

4.3
259 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Victoria Subway® Restaurant at 120 - 31 Helmcken Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
120 - 31 Helmcken Rd, Victoria, BC
V8Z 5G5, Canada

Hours

Reviews

4.3
259 reviews
5 stars
182
4 stars
31
3 stars
16
2 stars
3
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful service from staff members like Hardik, Bharat, and Priyavart, while some reported poor service experiences.

Food Quality

Overall, customers enjoyed the fresh and delicious food, but there were complaints about specific items being poorly prepared or not meeting expectations.

Cleanliness

The establishment was noted for being clean and well-organized, although some reviews mentioned issues with food prep cleanliness.

Customer Experience

Positive experiences were highlighted, including staff kindness and attentiveness, but there were also reports of rude interactions and dissatisfaction with order accuracy.
  • DD
    Draeson
    Dec 30, 2025
    1.0
    Soggy bread for Italian herbs and cheese bread not fully cooked, Ordered pizza sub and ham sub
  • MT
    Micayla Towe
    Dec 28, 2025
    5.0
    Havent been to a Subway in a long while and Hardik made me want to come back! Excellence service!
  • KK
    Kelsey K
    Dec 23, 2025
    5.0
    Bharat had amazing service! Highly recommend this location
  • MS
    my self
    Dec 11, 2025
    5.0
    Perfect food, service and atmosphere, everything always prepared very well and with a lot of affection, always very attentive. Cozy environment, always very clean and organized
  • MK
    Maninder kaur
    Dec 10, 2025
    1.0
    Poor customer service by an Indian guy Bharat. He made a wrong order and overcharged us. When I asked to remake and refund it he refused. Horrible customer service. Being from the same community feels like a disrespect treated this way.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located in Eagle Creek Village at 120 - 31 Helmcken Rd, Victoria, BC, V8Z 5G5, Canada.

What are the operating hours of this Subway?

The Subway in Eagle Creek Village is open Monday to Friday from 7:30 AM to 10:00 PM, Saturday from 8:30 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.