Brand Certified
Subway
3.3(288 reviews)
Certified by Subway • Mar 01, 2026
Business Details
3400 Douglas St, Victoria, BC
V8Z 3L5, Canada
Certified by Subway • Mar 01, 2026
(250) 475-3338
Certified by Subway • Mar 01, 2026
http://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Victoria Subway® Restaurant at 3400 Douglas St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.3
288 reviews
5 stars
96
4 stars
75
3 stars
24
2 stars
14
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and unhelpful.
Food Quality
Many customers reported unsatisfactory food quality, including stale bread, unappetizing vegetables, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and unkempt food preparation areas.
Staff Training
There were multiple comments indicating a lack of proper training for staff, leading to mistakes in orders and poor customer interactions.
- GDGret DFeb 11, 20261.0Went for a family meal tonight at this location. In the past the food was very good and the service was decent. It has gone completely down hill. Poor service and food quality was absolutely terrible. The bread was dry and hard. If you pressed on it, it crumbled. The chicken was rubbery and tasted awful. My sandwich went into the garbage as it was not worth eating. The sweet onion chicken sandwich has always been an exceptional sandwich so this was a huge disappointment and a waste of money. We will never visit this location again. Its a shame as Subway was my go to for a healthier fast food choice.
- FMFernanda MunozJan 27, 20261.0absolute horrible customer service. The girl helping me was super rude, ignored me the whole time, but was super happy and happy to help the guy next to me (i’m a girl). like pick me much.. never ever stepping foot again
- JWJennifer WingetNov 4, 20251.0Came to the store in the evening as I usually do everyday. There was a guy ordering a lot of subs, there were two girls working . Weird thing is one of the worker had a kid and shouting for her . And I was waiting to get my chips and drink for long time and the lady with kid left and left the only girl alone in the store. As she can see store is busy how someone can work alone. Really unprofessional staff And who makes sandwiches wearing a jacket
- AMAlanna MierzwinskiOct 27, 20251.0Horrible customer service was completely rude and wouldn’t listen what so ever
- BJBero JinOct 26, 20251.0Visited around 9:50 AM today and had a terrible experience. The staff working at that time was rude and completely unprofessional — no greeting, no response, just silence and attitude, acting like he didn’t want to be there. It was very uncomfortable and disappointing. I love Subway, but I’m not coming back to this location again.
Frequently Asked Questions About Subway
Where is Subway located in Victoria, BC?
Subway is located at 3400 Douglas St, Unit 204, Victoria, BC, V8Z 3L5, Canada.
What are the operating hours of Subway at 3400 Douglas St?
Subway is open Monday to Friday from 7:00 AM to 11:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.
What meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner at this location.
What payment methods are accepted at Subway on Douglas St?
Subway accepts American Express, Discover, MasterCard, and Visa credit cards.
How can I order food from Subway at 3400 Douglas St?
You can order quickly and easily through the Subway app or online, get delivery, dine in, or use curbside pickup.
Does Subway at 3400 Douglas St offer catering services?
Yes, Subway offers catering services to help with your catering needs.
Can I dine inside the Subway restaurant at 3400 Douglas St?
Yes, the Subway at 3400 Douglas St serves dine-in customers in addition to takeout and delivery options.
What nearby stores can I visit after my Subway meal?
After your meal, you can visit nearby stores like The Ensuite for hardware and furniture shopping or Sawyer Sewing Centre for arts and crafts supplies.
Are there other Subway locations near 3400 Douglas St?
Yes, there are several other Subway sandwich shops and restaurants located nearby.
What other types of businesses are near the Subway at 3400 Douglas St?
Nearby businesses include McLaren Lighting for lighting and building supplies, multiple real estate agents, financial services like Shoebox Bookkeeping, and professional services such as Red Seal Immigration Ltd.
Brand Certified Facts from Subway
Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website