About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Victoria Subway® Restaurant at 3400 Douglas St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
291 reviews
5 stars
100
4 stars
75
3 stars
24
2 stars
14
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and unprofessional.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables and unwashed hands by staff.
Food Quality
Several reviews mentioned issues with food quality, including stale bread, freezer-burnt items, and incorrect sandwich orders.
Staff Training
A common theme was the need for better staff training, particularly in customer service and food safety protocols.
Mixed Experiences
While many reviews were negative, a few customers did report positive experiences with food quality and service.
- JWJennifer WingetNov 4, 20251.0Came to the store in the evening as I usually do everyday. There was a guy ordering a lot of subs, there were two girls working . Weird thing is one of the worker had a kid and shouting for her . And I was waiting to get my chips and drink for long time and the lady with kid left and left the only girl alone in the store. As she can see store is busy how someone can work alone. Really unprofessional staff And who makes sandwiches wearing a jacket
- AMAlanna MierzwinskiOct 27, 20251.0Horrible customer service was completely rude and wouldn’t listen what so ever
- BJBero JinOct 26, 20251.0Visited around 9:50 AM today and had a terrible experience. The staff working at that time was rude and completely unprofessional — no greeting, no response, just silence and attitude, acting like he didn’t want to be there. It was very uncomfortable and disappointing. I love Subway, but I’m not coming back to this location again.
- KKKaramveer KaurOct 6, 20251.0We went there today one of the staff member who was taking order at the front she doesn’t know meaning of costumer service I think. No smile, No greetings just Attitude
- RBRichard BurnsOct 3, 20251.0Absolutely terrible never go to this subway no bathroom did not put what I wanted on my salad i went to pay all I had was a 50 dollar bill and the owner would not accept it and would rather throw out the food instead of changing my money I would have taken change for my money shame on you I know alot of people that will never step foot in your place so you're loss going to the bbb Apparently I have to give you a rating. Since minus rating you get a minus 5.👎👎👎👎👎
Frequently Asked Questions About Subway
Where is Subway located in Victoria, BC?
Subway is located at 3400 Douglas St, Unit 204, Victoria, BC, V8Z 3L5, Canada.
What are the operating hours of Subway at 3400 Douglas St?
Subway is open Monday to Friday from 7:00 AM to 11:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.
What meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner at this location.
What payment methods are accepted at Subway on Douglas St?
Subway accepts American Express, Discover, MasterCard, and Visa credit cards.
How can I order food from Subway at 3400 Douglas St?
You can order quickly and easily through the Subway app or online, get delivery, dine in, or use curbside pickup.
Does Subway at 3400 Douglas St offer catering services?
Yes, Subway offers catering services to help with your catering needs.
Can I dine inside the Subway restaurant at 3400 Douglas St?
Yes, the Subway at 3400 Douglas St serves dine-in customers in addition to takeout and delivery options.
What nearby stores can I visit after my Subway meal?
After your meal, you can visit nearby stores like The Ensuite for hardware and furniture shopping or Sawyer Sewing Centre for arts and crafts supplies.
Are there other Subway locations near 3400 Douglas St?
Yes, there are several other Subway sandwich shops and restaurants located nearby.
What other types of businesses are near the Subway at 3400 Douglas St?
Nearby businesses include McLaren Lighting for lighting and building supplies, multiple real estate agents, financial services like Shoebox Bookkeeping, and professional services such as Red Seal Immigration Ltd.