Subway

3.9
182 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Victoria Subway® Restaurant at 2945 Jacklin Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2945 Jacklin Road, Victoria, BC
V9B 5E3, Canada

Hours

Reviews

3.9
182 reviews
5 stars
99
4 stars
30
3 stars
14
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, welcoming, and attentive, with many customers highlighting individual employees for their exceptional service.

Cleanliness

The location is noted for being clean and well-maintained, contributing to a positive dining experience.

Food Quality

While many reviews commend the freshness and quality of the sandwiches, there are some complaints regarding portion sizes and ingredient quality.

Service Speed

Several customers reported slow service during busy times, with some expressing frustration over long wait times.

Management Issues

There are concerns about management practices, particularly regarding staff treatment and handling of customer complaints.
  • WV
    wasim Vhora
    5 days ago
    5.0
    The store was neat and clean and the sub was excellent.
  • SC
    sean chewka
    Dec 23, 2025
    5.0
    The Subway location at Westshore has the nicest staff in the city! You are always welcomed when you enter store and never rushed when feeling indecisive :) A rare group of true “Sandwich Artists”! HIGHLY recommend
  • SH
    Shane Henderson
    Dec 10, 2025
    5.0
    Great service and people!
  • KT
    Kim Toghill
    Dec 5, 2025
    3.0
    I will have to give them 5/5 on customer service so friendly and welcoming. However I think it’s unprofessional when the staff are speaking in their own language to one another. One of the guys was making my sandwich with his gloves on then went over to help his teammate out with the touch screen (with the gloves on). When returning to make my sandwich I had to remind him to change his gloves. I won’t name any names since management doesn’t care to look at comments but one of your guys wraps the sandwich so damn tight it’s almost flat. I’ve dined at many Subways since I’m on the road a lot this is the first.
  • JJ
    Jessi B (Jess)
    Nov 29, 2025
    5.0
    I rarely go to subway in general but when I do I stop here. I always notice how kind they are to their customers. Watching the employees give a little extra to an elderly lady cause she was on a tight budget was heart warming. I'm always greeted with kindness. I really like the staff here.

Frequently Asked Questions About Subway

What are the opening hours of the Subway at Westshore Town Centre?

Subway at Westshore Town Centre is open from 7:00 AM to 10:00 PM on most days, with extended hours on Tuesday until 10:30 PM and Thursday and Friday until 11:00 PM. On Sundays, it opens at 8:00 AM.

Does Subway at 2945 Jacklin Road offer curbside pickup?

Yes, Subway at Westshore Town Centre offers curbside pickup for customer convenience.