Save-On-Foods

4.0
860 reviews

About

Grocery StorePharmacies

Details

  • DebitAvailable
  • Cash onlyNot available

Location

Save-On-Foods
#108 - 3170 Tillicum Road, Victoria, BC
V9A7C5, Canada

Hours

Reviews

4.0
855 reviews
5 stars
346
4 stars
292
3 stars
122
2 stars
32
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences reported; while some staff were praised for their helpfulness, others received complaints for poor service and slow checkout.

Pricing Issues

Many customers found prices to be high and felt that the store was overpriced compared to competitors.

Product Quality

Concerns raised about expired and spoiled products, particularly in the deli and bakery sections.

Store Cleanliness

Generally positive feedback on store cleanliness and organization, though some issues with specific areas were noted.

Delivery Experience

Delivery service received praise for timeliness and professionalism, but there were complaints about missing items.
  • EC
    Eddy Cliffe
    6 days ago
    5.0
    I normally shop here over other save ons in Victoria, I went to west side village on Wilson and had a much different experience, the staff at your store have a high morale and the staff at the other store do not. If you have a problem ask to speak with Warren, when asking him about how he would handle the situation he would have handled it the way I expected. The regional manager had just called me within 1 hour of having this problem and i feel valued by his prompt response and his offer to fix the situation. Thank you leonal
  • RP
    Rick P
    Nov 16, 2025
    5.0
    Some good deals some exspensive. My go to if walmart doesn't carry it
  • RL
    Rob Lauritsen
    Oct 30, 2025
    1.0
    Today, I was shopping at my local save.On foods, grocery store at tillican mall.I was at the deli department trying to order a side of mac and cheese, which stays right on their menu, a dollar ninety nine.The customer service associate proceeded to argue with me regarding this.Telling me it needed to come with a meal.I purchased a pot pie and in my mind.That's a meal.He refused to sell me the mac and cheese and continued to argue with me.This is not an employee.This store should employ and I will not be returning.I have been a customer of this store since it was safeway.And this employee has bittered my taste. I will not be back and I suggest other folks.Steer clear of this place.And they're foul stacked..
  • AT
    Alison Tommy
    Oct 13, 2025
    5.0
    Always good shopping experience here
  • SB
    Sandy Bourbeau
    Oct 9, 2025
    5.0
    The service from staff in pharmacy and grocery store is excellent. They are always willing to help. Recently, Josie? at customer service helped me find 'liquid smoke'. The pharmacy staff are incredibly kind and helpful.

Frequently Asked Questions About Save-On-Foods

What are the standard opening hours for Save-On-Foods at Tillicum Road?

Save-On-Foods on Tillicum Road is open daily from 7:00 AM to 10:00 PM.

Does Save-On-Foods have special holiday hours?

Yes, Save-On-Foods has special holiday hours, such as closing on December 25th, and shorter hours on December 24th, 26th, 31st, and January 1st.