Save-On-Foods

3.9
1090 reviews

About

Grocery StorePharmacies

Details

  • DebitAvailable
  • Cash onlyNot available

Location

Save-On-Foods
1950 Foul Bay Road, Victoria, BC
V8R5A7, Canada

Hours

Reviews

3.9
1,090 reviews
5 stars
393
4 stars
419
3 stars
172
2 stars
42
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff professionalism; some praised helpfulness while others reported rudeness and unprofessional behavior.

Cleanliness

Concerns raised about unsanitary conditions, including reports of a mouse problem and unpleasant odors.

Product Quality

Inconsistent quality of produce and meats reported, with some customers experiencing spoiled items.

Pricing Issues

Frequent complaints about high prices and misleading sale practices, leading to customer dissatisfaction.

Store Experience

Generally positive feedback on store layout and selection, but noted issues with stock availability and outdated facilities.
  • SS
    Sonic Tree Studio
    5 days ago
    5.0
    Great store. Clean and large with accessible public washrooms.
  • ZL
    zq L
    Nov 2, 2025
    4.0
    提拉米苏还可以 奶油 牛角包也好吃, long john 太甜, cake slice 也太甜 不好吃
  • SP
    Sjd Parent
    Oct 31, 2025
    1.0
    Been shopping here semi-daily for decades, back to when it was a Safeway in the 1990's. Over the last couple of months, I have noticed a disturbing trend indicating a serious rat/mouse problem. In August, I was unloading my bags at home and noticed my bread had a hole in the bag, and a corresponding small bite out of the bread loaf. I figured it had to be a mouse, and wasnt even that disturbed as it had never happened before and I assume every grocery store has to have the odd mouse sneak in. But it happened again a week later with burrito wraps..... again, not noticed by me till I was unloading at home. I started to carefully inspect any bread items before purchase while still in store to make sure there were no holes in the bag before putting it in my cart. Two weeks ago I was shopping and saw an actual mouse running across one of the aisles to hide under the shelves. Yesterday, I bought a bag of pasta and noticed as I was putting it in my car that it had been gnawed as well and had holes in it. These holes were clearly bite marks, not a simple tear in the plastic. I don't think I can shop here anymore.
  • AP
    Adam Price
    Oct 29, 2025
    1.0
    I was making food for a friend who has celiac disease, and stopped here for groceries. My phone was out of batteries, so I politely asked a man at the customer service desk to check if a particular soup bouillon was gluten free because many contain gluten. He assured me it was without looking it up in any way, and essentially waved me away. It gave me zero confidance, but i bought it anyway. Luckily I checked when I got home because using it would have meant a trip to the hospital for my friend. Overall just a really crap service experience where my concerns and needs were not taken seriously.
  • SA
    Susan Anderson
    Oct 14, 2025
    5.0
    Today a staff member needed assistance I alerted customer service and they quickly stepped in The staff member also received assistance Kudos to how very well the situation was dealt with!!

Frequently Asked Questions About Save-On-Foods

What are the opening hours of Save-On-Foods on weekdays?

Save-On-Foods is open from 7:00 AM to 10:00 PM from Monday to Friday.

Is Save-On-Foods open on weekends?

Yes, Save-On-Foods operates from 7:00 AM to 10:00 PM on Saturdays and Sundays.