Save-On-Foods

3.8
647 reviews

About

Grocery StorePharmaciesOverwaitea Food Group

Details

  • DebitAvailable
  • Cash onlyNot available

Location

Save-On-Foods
#100 - 172 Wilson Street, Victoria, BC
V9A7N6, Canada

Hours

Reviews

3.8
647 reviews
5 stars
244
4 stars
200
3 stars
112
2 stars
35
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff interactions; some customers praised friendly service while others reported rude or unhelpful staff.

Product Availability

Frequent complaints about being out of stock on essential items and poor selection of fresh produce.

Pricing Issues

Customers noted high prices and perceived lack of value, with some feeling misled by pricing practices.

Store Cleanliness

Significant concerns regarding cleanliness, particularly in bathrooms and with shopping baskets.

Management Concerns

Negative feedback regarding store management and employee treatment, impacting overall shopping experience.
  • DN
    Dane Newton
    5 days ago
    3.0
    Decent service, a bit overpriced on some things!
  • RG
    Russel Gooder
    Jan 1, 2026
    1.0
    Every time I go here the last few months, I go and buy chicken burgers in the blue and white and it always shortens me every bag. It says ten on the bag, but nine come in the bag
  • JA
    Jess A
    Nov 20, 2025
    1.0
    Worst deli in victoria. There's this older middle age woman who absolutely hates life and everyone around her. When asked for a 1 piece chicken meal with a side, she scoffed. When asked if I could get more then one ketchup package for my fries she told me only one ketchup per customer. On my way out to pay two check out machines went down one after another. Wont be going back again, screw that
  • EC
    Eddy Cliffe
    Nov 18, 2025
    1.0
    What a horrible experience over 5$ of profit. I usually shop at the Tillicum store where the management is responsible and customer oriented. But not this west side village store, the staff here seem to be low on their morale, probably because of the store manager George. His flippant behavior of take or leave it means next time I will leave it and I will rethink where I want to buy my butter, save 30c or spend the extra at Thrifty's and get a better experience, I'm gonna go to Thrifty's instead because of George's silly decision. His time my time and the overtime paid to cashier, the poor cashier whom had to work overtime caused her to miss her Dr's appointment was not worth the 5$ of profit the store retained. I feel like returning the chicken so they have to throw it out. And lose all their profit.
  • ML
    Michelle Leo
    Nov 16, 2025
    5.0
    I went through James' till this afternoon. I had a lot of price matches and he had a great attitude about the extra work. He got my stuff through quickly but I didn't feel rushed. Thanks James for great customer service.

Frequently Asked Questions About Save-On-Foods

Where is Save-On-Foods located in Victoria?

Save-On-Foods is located at #100 - 172 Wilson Street, Victoria, BC, V9A7N6, Canada.

What are the regular store hours for Save-On-Foods?

Save-On-Foods is open daily from 7:00 AM to 10:00 PM.