Business Details
About
Grocery StorePharmacies
Details
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
642 reviews
5 stars
243
4 stars
198
3 stars
111
2 stars
35
1 star
55
What are people saying?
AI-generated from recent customer reviews
Stock Issues
Customers frequently reported that the store is often out of stock on essential items, leading to frustration.
Pricing Concerns
Many reviews indicated that prices are perceived as high, with some customers feeling they do not save money compared to other grocery stores.
Staff Experience
While some customers praised the friendliness of staff, others reported negative interactions, including unhelpfulness and rudeness.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and shopping baskets.
Product Quality
There were complaints about the quality of fresh produce and meat, with reports of rotten items being sold.
- JAJess A4 days ago1.0Worst deli in victoria. There's this older middle age woman who absolutely hates life and everyone around her. When asked for a 1 piece chicken meal with a side, she scoffed. When asked if I could get more then one ketchup package for my fries she told me only one ketchup per customer. On my way out to pay two check out machines went down one after another. Wont be going back again, screw that
- ECEddy Cliffe6 days ago1.0What a horrible experience over 5$ of profit. I usually shop at the Tillicum store where the management is responsible and customer oriented. But not this west side village store, the staff here seem to be low on their morale, probably because of the store manager George. His flippant behavior of take or leave it means next time I will leave it and I will rethink where I want to buy my butter, save 30c or spend the extra at Thrifty's and get a better experience, I'm gonna go to Thrifty's instead because of George's silly decision. His time my time and the overtime paid to cashier, the poor cashier whom had to work overtime caused her to miss her Dr's appointment was not worth the 5$ of profit the store retained. I feel like returning the chicken so they have to throw it out. And lose all their profit.
- MLMichelle LeoNov 16, 20255.0I went through James' till this afternoon. I had a lot of price matches and he had a great attitude about the extra work. He got my stuff through quickly but I didn't feel rushed. Thanks James for great customer service.
- MWMia WilliamsNov 2, 20251.0The worst Save on Foods in the Victoria area, always out of stock of things and terrible selection of fresh produce. Sadly not a lot of selection in the Vic west area. Considering the growing population you would think they would prioritize this location more. The community needs change!
- JBJ BrooksOct 21, 20251.0This is our neighborhood store, so we shop here at least twice a week. Today at 2pm, despite in-store customer traffic being kinda light, there was not a single available shopping cart in the entire outside parking lot area, including the covered cart shed in the middle of the lot. When I inquired at Customer Service, all they offered was a shoulder shrug and a muttered, "They must all be downstairs..." We didn't even know they have a downstairs cart collection area, or how to access it! C'mon, store management, do better!!!
Frequently Asked Questions About Save-On-Foods
Where is Save-On-Foods located in Victoria?
Save-On-Foods is located at #100 - 172 Wilson Street, Victoria, BC, V9A7N6, Canada.
What are the regular store hours for Save-On-Foods?
Save-On-Foods is open daily from 7:00 AM to 10:00 PM.
Are there any special holiday hours at Save-On-Foods?
Yes, holiday hours vary with some days like December 25th being closed, and others such as December 24th open from 7:00 AM to 6:00 PM.
Does Save-On-Foods sell organic products and prepared food?
Yes, Save-On-Foods sells organic products and prepared food.
What payment methods are accepted at Save-On-Foods?
Save-On-Foods accepts debit cards and does not require cash-only payments.
How can I contact Save-On-Foods customer service?
You can contact customer service via email at customer_service@saveonfoods.com or by phone at +1 250-389-6115.
Is there a nearby coffee shop where I can grab a drink before shopping?
Yes, Starbucks Canada is nearby and offers coffee, smoothies, and juices for a quick refreshment before or after shopping at Save-On-Foods.
Are there dining options close to Save-On-Foods for a quick meal?
Yes, nearby restaurants include Quiznos for sandwiches, Big Wheel Burger VIC WEST for burgers, and La Taquisa for Mexican food.
What nearby services are available around Save-On-Foods for health and wellness?
Vic West Dentistry and LifeLabs Medical Laboratory Services are close by, providing dental and medical laboratory services.
Are there any nearby conveniences or community spots around Save-On-Foods to explore?
Yes, nearby spots include Victoria Women In Need Community Cooperative thrift store and the Victoria West Dog Park for outdoor activities.