Mixed reviews on food quality, with some praising the Chinese food and breakfast options, while others reported issues with freshness and preparation.
Customer Service
Customer service experiences vary widely; some staff are praised for friendliness, while others received complaints about rudeness and inefficiency.
Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Pricing Issues
Many customers find prices to be higher than competitors, with some expressing frustration over limited stock and availability of sale items.
Staffing Concerns
Frequent complaints about understaffing leading to long wait times and poor service during peak hours.
BA
Brian Anderson
4 days ago
2.0
I miss Quality foods. Now just a more expensive Save on. Less island products, less staff working (never had line ups before corporate buy out, definately had cut back on staffing). Daily deals are more limited. Too bad, because it was a great store before. On a positive, staff are great and hot food options have stayed.
BH
Brad Hlasny
Feb 6, 2026
4.0
My neighbour grocery store - I have a few close by but I keep going to QF. Nice readymade food section - Chinese (despite others reviews their chow mein is not good so I don’t order that any more) . Fried chicken, meat pies. Nice place to have a breakfast and upstairs for coffee (server is the best!!).
SS
Spencer
Feb 4, 2026
5.0
No ground pork was out on the shelf, asked the man at the meat counter if there happened to be any around. He ground some up right away and stocked the shelf, awesome service.
DD
Draeson
Feb 1, 2026
2.0
Chinese food counter co worker at 430pm was very unprofessional, he said they charge an extra 50 cents just to portion out chow mein into a different container and instead made us pay $10 for a small container instead very untrained staff in restaurant
ED
Elizabeth Dubney
Jan 26, 2026
1.0
I can’t support Quality Foods anymore due to its connection to the Jim Pattison Group and reports of a property sale to U.S. Immigration and Customs Enforcement (ICE) for a new processing facility. “Elbows up” means being intentional with my money and not supporting the U.S. government or its immigration practices in any way. I’ll be shopping elsewhere.
**Update**
The sale of the property did eventually collapse, but only after intense and sustained public pressure. This included planned protests at business locations across Canada, a large-scale letter-writing campaign urging Canadian MPs to investigate Canadian companies doing business with ICE, a civilian boycott of all companies owned by The Jim Pattison Group, and a formal letter from the union representing workers at a JPG grocery chain stating they would strike if the sale proceeded. A major advertising firm (Point Blank) that works with JPG also publicly announced it would sever all ties with JPG companies if the deal went through.
At the local level, residents of Hanover County, Virginia - the site of the property - flooded a town hall meeting to voice their outrage at the prospect of such a facility being opened in their community. This public response led the Board of Supervisors to vote down the proposed use of the building and to issue a statement to state and federal representatives opposing the sale.
Only after all of this - two days after the town hall in Hanover - did JPG release a single-line statement confirming the deal would not proceed: “The transaction to sell our industrial building in Ashland, Virginia will not be proceeding.”
They were willing to do the business and profit from an unthinkable deal… just not willing to be seen doing it.
Quality Foods is open every day from 7:00 AM to 10:00 PM. On November 11, 2025, it will be open from 12:00 PM to 8:00 PM due to holiday hours.
Where is Quality Foods located?
Quality Foods is located at #110-27 Helmcken Road, Victoria, BC, V8Z 5G6, Canada.
How can I contact Quality Foods?
You can reach Quality Foods by calling the local phone number +1 250-248-4004 or the main phone number +1 778-265-7012.
What type of store is Quality Foods?
Quality Foods is a full-service grocery store operating with 13 locations on Vancouver Island and in Powell River, BC.
Does Quality Foods have a website and social media presence?
Yes, you can visit their website at https://www.qualityfoods.com and their Facebook page at https://www.facebook.com/QualityFoodsBC/.
Are there any pharmacies near Quality Foods?
Yes, nearby pharmacies include I.D.A. - Forbes Pharmacy and Forbes Pharmacy, both offering health and cosmetic supplies.
What fitness and wellness facilities are close to Quality Foods?
Nearby fitness options include Jon Davies Fitness Training, YMCA-YWCA Eagle Creek, Zumba Lizy, and Eagle Creek Athletic Club, offering gyms, training, and fitness classes.
Can I find medical services near Quality Foods?
Yes, medical services nearby include Eagle Creek Medical Clinic, CanSleep, Dr. Clarke Kevin, and CBI Health Centre offering various healthcare and therapy options.
Are there dining options around Quality Foods?
Nearby dining includes COBS Bread bakery and restaurant, Villages Pizza, Subway sandwich shop, Starbucks, and Tim Hortons for coffee and fast food.
What other services are available near Quality Foods?
Additional nearby services include Western Coast Insurance Services, Western Financial Group insurance offices, Dollar Tree discount store, and Great Clips hair salon.
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