Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
2,070 reviews
5 stars
494
4 stars
460
3 stars
464
2 stars
255
1 star
397
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food.
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Service Quality
While some customers praised the friendliness and efficiency of the staff, others reported rude behavior and poor service experiences.
Safety Concerns
Customers expressed discomfort due to the presence of homeless individuals and security issues in the area, particularly at night.
Operational Hours
Many customers were frustrated by misleading information regarding the restaurant's 24-hour service, with several reports of being turned away late at night.
- AMAnja Morrell3 days ago1.0This is not a trans friendly place to go. Two of my friends went to use the men’s bathroom. One is a cisgenders man and the other a transgender man. An employee followed them into the bathroom and proceeded to yell at them saying he had them on camera and would call the police. He would not stop yelling and threatening them until one said he would just step out and then the employee backed off and followed him out but kept watching them until they left. After that no one wanted to stay and get food. Really bad experience there do not go.
- RRRandom Ryan4 days ago5.0I had to use the bathroom and asked to purchase the cheapest thing on the menu (since I wasn’t actually here to eat) and the lady was so kind and let me use it for free lol
- RERimar Jason ElesterioNov 17, 20255.0This is a very clean store. Service is exemplary.
- DHDillon HiebertNov 3, 20252.0Far too many times for getting my order wrong. Typically 1-2 items, yet incorrect items I'd say 30% of the time. I don't complain because I don't want to make the employee's shifts worse, but will not be returning after being burned too many times even though I live right beside this location.
- AMarvind malhotraOct 8, 20252.0I recently tried the newly launched McVeggie Burger, but it doesn’t quite match the taste and quality of the original Indian version. On a positive note, it’s good to see a security guard present at the store, which adds to the sense of safety. However, the place unfortunately tends to have an unpleasant odor on weekends, which takes away from the overall experience.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1200 Douglas Street?
McDonald's at 1200 Douglas Street is open 24 hours a day, seven days a week.
Does this McDonald's location have a drive-through service?
No, this McDonald's does not have a drive-through service.
Can I order food for delivery or in-store pickup at this McDonald's?
Yes, this location offers both in-store pickup and delivery services.
What meal options are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's on Douglas Street?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is McDonald's at 1200 Douglas Street family-friendly and does it have a children's menu?
Yes, the location welcomes families and children and offers a children's menu.
Where can I find McDonald's near Shoppers Drug Mart in Victoria?
The McDonald's at 1200 Douglas Street is located near Shoppers Drug Mart, making it convenient for customers to visit both.
Are there any parks near McDonald's on Douglas Street where I can enjoy after my meal?
Yes, Beacon Hill Park is nearby, offering a great spot to relax after dining at McDonald's.
What are some other dining options near McDonald's at 1200 Douglas Street?
Nearby dining options include New York Fries - The Bay Centre #2, Big Orange, Fatburger, Orchard on View, and Cat's Coffee and Cake.
How can I stay updated or contact McDonald's at Douglas Street?
You can contact them at +1 250-389-1004 or visit their Facebook page at https://www.facebook.com/1744323792501061. They also encourage downloading the My McD’s App.