McDonald's

3.4
1106 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2445 Millstream Road, Victoria, BC
V9B 3R5, Canada

Hours

Reviews

3.4
1,106 reviews
5 stars
303
4 stars
280
3 stars
247
2 stars
97
1 star
179

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful during interactions.

Food Quality

Many customers reported issues with food quality, including cold, stale, or incorrect orders, leading to dissatisfaction.

Wait Times

Several reviews mentioned excessively long wait times for orders, both in-store and at the drive-thru, indicating a need for better staffing and efficiency.

Cleanliness

Some customers noted that the establishment was clean and well-maintained, contrasting with the negative feedback on service and food.
  • KD
    Kiara Dannhauer
    Jan 1, 2026
    1.0
    Don’t come on new years
  • JP
    Jason Preet
    Dec 21, 2025
    2.0
    I was at this location around 6:00 pm with my family and ordered a Filet-O-Fish meal. The fish patty felt a bit dry and hard, possibly due to being over held longer than usual. I didn’t raise it at the time since I had already started eating, but I wanted to share this feedback so it can be looked into.
  • ND
    Nathalie Drew
    Dec 16, 2025
    3.0
    Coffee was hot and delicious, the customer service was cold
  • RH
    Rodney Harrison
    Nov 21, 2025
    1.0
    Review 2# horrible service just took 12 min to get a hot chocolat thats just milk as they never check there machines just for them to make a second hot milk after asking all staff then laughing when I asked for a refund. #1 Just witnessed staff and a manager talking bad about how an employee works and bullying him in tagalog he only speaks English so he didnt understand. Sorry to tell ya but I translated it all to him...
  • SP
    Stephen Pardy
    Nov 21, 2025
    1.0
    We have been to this location many times and had good experiences. Tonight we were met with Ellen ( either a worker or manager) she was extremely unhelpful. We tried to get the daily special and she forced us to go through the drive through again to try to get the deal we wanted and that pushed us past the limit of the special. She was very rude and unpleasant. This is the worst customer service I have received in a very long time

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Langford?

McDonald's Langford is open 24 hours a day, 7 days a week.

Does McDonald's Langford offer delivery services?

Yes, delivery is available 24/7 at McDonald's Langford.