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McDonald's

3.0
(1633 reviews)

Business Details

980 Pandora Avenue, VICTORIA, BC
V8V 3P3, Canada
(250) 953-8190
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
980 Pandora Avenue, VICTORIA, BC
V8V 3P3, Canada

Hours

Reviews

3.0
1,633 reviews
5 stars
334
4 stars
311
3 stars
385
2 stars
180
1 star
423

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, rude staff, and frequent order mistakes.

Safety Concerns

Many reviews highlighted safety issues due to the surrounding area, including the presence of homeless individuals and drug use.

Cleanliness

Customers noted that the restaurant was often dirty, with unclean bathrooms and tables.

Mixed Food Quality

While some customers found the food acceptable, others complained about cold or stale items.
  • HY
    H Y
    2 days ago
    1.0
    They deliberately kept delaying my order and made me wait for 20 minutes. You guys deserve the worst curse in the world.
  • SN
    SARBJEET Nannar
    Feb 20, 2026
    1.0
    This is the second term I ordered a chicken Mac wrap. It’s not looking a wrap. It’s horrible things.
  • AS
    Augustpreet Singh
    Feb 13, 2026
    2.0
    Very rude behaviour of the server. I ordered and asked her to give the extra mayo and ketchup, she gets rude like threw the mayo in my tray.
  • AW
    Aislyn Wheelock
    Feb 10, 2026
    2.0
    The ONLY GOOD THINGS about this location come from the poor staff. I work downtown too, and MY boss provides security staff. I can’t believe the managers are ok letting their staff deal with their work conditions. The restaurant is regularly filled with people harassing customers for change, and harassing staff. They’re clearly understaffed every time I come in. The people working here are incredibly professional, efficient, and kind. They make my food very well every time. I hope they get raises FAST, but I have little faith in the people owning / managing this spot. What a shame on them
  • SW
    Sean Wright
    Feb 3, 2026
    2.0
    There app/ machines didn't want to talk to each other and there solution was for me to order again, after I already had been charged for the order that didn't transmit (and yes I was charged, my card notified of the successful purchase).

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 980 Pandora Avenue in Victoria?

McDonald's is open 24 hours a day, 7 days a week.

When is the drive-through service available at this McDonald's location?

The drive-through is available 24/7 at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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