McDonald's

3.0
1609 reviews
Drive-Thru Curbside McDelivery
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Business Details

980 Pandora Avenue, VICTORIA, BC
V8V 3P3, Canada
(250) 953-8190
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
980 Pandora Avenue, VICTORIA, BC
V8V 3P3, Canada

Hours

Reviews

3.0
1,609 reviews
5 stars
331
4 stars
307
3 stars
384
2 stars
175
1 star
412

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and missing items from orders.

Staff Behavior

Many reviews highlighted rude and unprofessional behavior from staff, particularly during late hours.

Cleanliness Concerns

Several customers noted cleanliness issues, especially in the bathrooms and dining area.

Location Challenges

The restaurant's location in a sketchy area contributed to safety concerns and a negative atmosphere.

Mixed Food Quality

While some customers found the food acceptable, others reported cold or stale items.
  • JC
    Jamey Clyne
    6 days ago
    1.0
    The person who packed my order forgot to put meat in my burger and didnt give me my chicken nuggets , I went home and realized and went back, since they didnt give me a receipt the person who packed and made my order claimed I was a liar looking for free food and the manager said they had to watch the camera roll back I said that is fine, then the person who made my food came out and told me I was a lair, after they watched the cameras they realized they were intact.in the wrong and all they did was reluctantly paid me for the burger with missing meat and the chicken nuggets WORST MCDONALDS IN VICTORIA If I was a meaner person I would have contacted headquarters and let them know how unprofessional there staff is and open a investigation but I didnt they are lucky , what a pathetic human thinking I would scam mcdonalds , in the end it was me who was indeed treated poorly and scammed
  • FF
    Farabifar
    Nov 8, 2025
    3.0
    There are so many homeless people there. I was with my family, and they were very scared.
  • SL
    Sumeet Ladhar
    Oct 26, 2025
    1.0
    Joe at this location is not doing his job. Sad for the owner of the location. Never coming back to this location.
  • MR
    Misha Rostov
    Oct 20, 2025
    1.0
    I waited over 20 minutes for my order at this McDonald’s and never received it. The woman who seemed to be the manager was extremely rude and unprofessional — she was walking around slowly, talking disrespectfully, and didn’t seem to care that customers were waiting. This is supposed to be fast food, not “wait 20 minutes and leave without your meal.” Very disappointing experience.
  • NM
    Nelson Mah
    Oct 15, 2025
    4.0
    No idea how this McDonald's survives but I ironically had a good time visiting here, haha. Can tell it was renovated, big improvement. Its in a very sketchy area by Pandora Avenue; however, this McDonald's is very clean on the inside and very quiet. Washrooms locked for safety. One customer I saw reading a book, that's how quiet it can get. Staff were friendly and attentive. Only thing holding this McDonald's back is literally the bad neighborhood area it's in.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 980 Pandora Avenue in Victoria?

McDonald's is open 24 hours a day, 7 days a week.

When is the drive-through service available at this McDonald's location?

The drive-through is available 24/7 at this location.