Brand Certified
McDonald's
2.8(1237 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
Unit #102-1581 Hillside Avenue, Victoria, BC
V8T 2C1, Canada
Certified by McDonald's • Mar 01, 2026
(250) 592-9627
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.8
1,237 reviews
5 stars
244
4 stars
212
3 stars
247
2 stars
135
1 star
399
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences highlighting poor management and a lack of customer care.
Food Quality
Numerous reviews mentioned issues with food quality, including stale items, incorrect orders, and overall dissatisfaction with the meals.
Service Speed
Customers frequently complained about slow service, particularly in the drive-thru, with some stating they would avoid this location due to long wait times.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions, particularly in the bathrooms, indicating inconsistency in maintenance.
Positive Experiences
Despite the negative feedback, there were a few positive mentions of friendly staff and good service, particularly from individual employees.
- FRFahim Rahman3 days ago1.0Rude customer service
- A이지은5 days ago1.0I don’t usually write reviews like this, but I want to leave this feedback for improvement. My children love McDonald’s, so we go once or twice a week. We’re very familiar with the taste since we usually order the same menu items. This time, however, we visited this location instead of the two branches we normally go to, and we were very disappointed. The McNuggets and fries here were noticeably different. The color was darker and dull compared to other locations, and the food tasted like it had been cooked in old oil. It had a greasy, stale flavor. McDonald’s is a place many students visit because of its reasonable prices, but it made me question whether food that feels this unhealthy is acceptable. There were also several missing items in our order — one drink, two Happy Meal toys, and one nugget sauce — four items in total. The drink tasted overly diluted with water. While we’ve experienced somewhat diluted soda at other locations before (which is why we usually order orange juice or apple juice instead), this branch even seemed to dilute the juice, making it taste very bland. To be honest, we probably won’t be returning to this location.
- RBRandal BrazeauJan 19, 20261.0Worst McDonald’s in Victoria don’t order from this store . They genuinely dgaf . Black dried out burger patties hard stale fries, absolute garbage . Find new night staff !!!!
- FAFaxriddin AlievDec 22, 20251.0Обслуга 000
- TTTysonDec 14, 20251.0Is labeled 24 hrs on Google maps but was closed at 0100am when I walked over to get some food.
Frequently Asked Questions About McDonald's
What are the opening hours for dining in at McDonald's located at 1581 Hillside Avenue in Victoria?
This McDonald's location is open for dining 24 hours a day, every day of the week.
Does McDonald's at this location offer delivery services?
Yes, delivery is available 24/7 every day at this McDonald's location.
Is there a drive-through option available at McDonald's Hillside Avenue?
Yes, the drive-through at this McDonald's operates 24 hours a day, seven days a week.
Can I order food for in-store pickup at this McDonald's?
Yes, in-store pickup is offered as one of the pick-up and delivery services at this location.
What meals does McDonald's at Victoria Hillside Avenue serve?
They serve breakfast, lunch, and dinner at this location.
What payment options are accepted at McDonald's on Hillside Avenue?
This McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Hillside Avenue offer options suitable for families and children?
Yes, the restaurant welcomes families and children and has a children’s menu available.
What nearby places can I visit before or after dining at McDonald's Hillside Avenue?
Nearby you can visit Romeo's Place, an Italian pizza restaurant, or relax at Simply Pure Water which is an ice cream shop. For beauty services, Su Hair Salon and Famous Nails are close by.
Is there a nearby location where I can print or ship packages near McDonald's at Hillside Avenue?
Yes, The UPS Store #199 is nearby, providing printing and shipping services.
If I'm visiting McDonald's and need hair or beauty services, what are some nearby options?
You can visit New Look Hair Studio, Su Hair Salon, or Famous Nails, all located close to McDonald's on Hillside Avenue.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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