Brand Certified
McDonald's
3.1(1270 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4410 West Saanich Road, Victoria, BC
V8Z 3E9, Canada
Certified by McDonald's • Mar 01, 2026
(250) 708-3920
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,270 reviews
5 stars
302
4 stars
281
3 stars
261
2 stars
142
1 star
284
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, slow wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing disappointment in the freshness and preparation of their meals.
Cleanliness
The cleanliness of the restaurant, particularly the bathrooms, was criticized, with some customers noting unsanitary conditions.
Staff Friendliness
While some customers praised friendly staff, others reported negative interactions, indicating inconsistency in service quality.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, with many customers receiving incorrect items or missing components.
- MTMichael TownleyFeb 14, 20265.0Lifting for "health" is boring. Lifting because you want to make everyone who overlooked you regret it? That’s Rigor.Popped in for lunch. The dining area was clean and the staff were keeping on top of the tables. Food came out exactly as ordered and didn't take long. One of the better-managed locations in the city
- RPRebecca PearseFeb 8, 20261.0Waited around five minutes to have someone come to a till to take our order. (Two mcflurries) She started making one of them then get manager came and told her to go to the booth. She never came back. Other people kept getting their orders then I finally caught the eye of someone and told them what had happened. She didn't acknowledge me, or say sorry just put her head down and made the second mcflurry. Not sure why the focus has been pulled from customer service or why if you want to place your order at the till you get bade to feel like your a bother. Not impressed.
- JBJ BrettFeb 2, 20261.0Consistently poor service & inaccurate orders. We have complained so many times!!! Tried calling and no answer.
- DNDane NewtonJan 7, 20265.0I don't go to this McDonald's too often however when I did go it the staff were very friendly and the food was fresher than most other McDonald's !
- BOBen OrrittJan 3, 20261.0Don't go here slow service cold food
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Royal Oak, Victoria?
McDonald's in Royal Oak, Victoria is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, the drive-through is open 24 hours a day, 7 days a week.
What are the delivery hours for McDonald's Royal Oak?
Delivery is available daily from 6:00 AM to 11:59 PM.
Can I pick up my order in-store at McDonald's Royal Oak?
Yes, in-store pickup is available as one of the pickup and delivery services offered.
What meals are served at this McDonald's location?
They serve breakfast, lunch, and dinner.
Which payment methods can I use at McDonald's Royal Oak?
You can pay with American Express, Cash, Discover, MasterCard, or Visa.
Is the McDonald's Royal Oak location family-friendly and does it have a children's menu?
Yes, this McDonald's welcomes families and has a children's menu.
Are there any nearby grocery stores I can visit before or after dining at McDonald's Royal Oak?
Yes, Country Grocer is a nearby supermarket where you can shop before or after your meal.
What are some nearby coffee spots I can try after visiting McDonald's Royal Oak?
Tim Hortons, a nearby coffee shop and cafe, is close by if you want to enjoy more coffee or snacks.
Are there any nearby parks or attractions close to McDonald's Royal Oak?
Island View Beach Regional Park is near McDonald's Royal Oak and is great for outdoor activities before or after your visit.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website